Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: adorin on April 10, 2013, 05:08:43 pm

Title: Can't open Lumion 2.5 after upgrading to 3.0
Post by: adorin on April 10, 2013, 05:08:43 pm
We've upgraded our licenses to 3.1 pro.  Now  I can't open version 2.5 to access my old projects.  I'd like to open my 2.5 projects, export, and import to version 3.1.  I don't want to copy the entire library and scenes directories, they are massive.

Thanks.
Title: Re: Can't open Lumion 2.5 after upgrading to 3.0
Post by: Ecuadorian on April 10, 2013, 05:49:57 pm
1) Search your email for the word "Lumion"
2) Copy the license key from the last "UPDATE: Lumion 3.x" message.
3) Paste that into the "Login" box in Lumion 2.5
4) Type your forum password into the "Password" box.

That's it.
Title: Re: Can't open Lumion 2.5 after upgrading to 3.0
Post by: adorin on April 10, 2013, 05:56:12 pm
Perfect!
Thank you.
Title: Re: Can't open Lumion 2.5 after upgrading to 3.0
Post by: Morten on April 10, 2013, 06:18:58 pm
TIP: Many Movie effects have changed in version 3.x, so expect to delete and replace them plus re-adjust their slider values.
Title: Re: Can't open Lumion 2.5 after upgrading to 3.0
Post by: Ecuadorian on April 10, 2013, 07:12:51 pm
Also, adorin, since Lumion 2.5 does not automatically release your license, after doing this you might occasionally get the "all licenses are in use" error when opening Lumion 3.0. When this happens, simply log into Lumion 2.5 and de-activate it.