Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: cullen_manown on April 09, 2013, 06:34:23 pm

Title: Blank Screen or no Tool Bar
Post by: cullen_manown on April 09, 2013, 06:34:23 pm
When I load my scene from yesterday which was a full model it comes up as a blank white screen.  At first the tool bar was there but after a few times of retrying to load it my scene loaded but the tool bar was missing.  Does anyone know why this is happening?
Title: Re: Blank Screen or no Tool Bar
Post by: peterm on April 10, 2013, 05:37:35 am
Hi, did you press key F11 by any chance when in the Home/New/Load screen?

To get it back, click on the Files button (lower right) and when in the Home screen press key F11 (toggles Fullscreen view).

See further LUMION 3: Tips, Tricks and Shortcuts (http://lumion3d.com/forum/f-a-q/lumion-3-tips-tricks-and-shortcuts-7526/)
Title: Re: Blank Screen or no Tool Bar
Post by: Morten on April 10, 2013, 03:05:30 pm
Does anyone know why this is happening?

Hi cullen_manown,

1) Are you using Lumion Free 3.1.x?

2) If so, please click on the Run DXDiag button on the Benchmark score screen, wait for a while until the DXDiag_lumion.txt file is updated in the folder window that pops up and attach it to your next post (Click on +Additional Options below the reply field to attach files).