Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: faviodelgado on February 05, 2015, 10:43:11 pm

Title: Lumion 5, Dark Graphics help!
Post by: faviodelgado on February 05, 2015, 10:43:11 pm
Hi guys, I'm new to the forum and I'm having some issues with Lumion 5.  |:( |:(


I have just recently bought a Macbook Pro and have installed BootCamp with a Windows 7 CD to be able to run Lumion and other rendering software.

After installing Lumion the Benchmark test looked a little odd.
My splash screen is in full color and 100% working, but upon choosing a scene template it turns dark, the clouds white and the colors are off even in the menus.

I have used other rendering software with no issues in this laptop.

It is a Macbook Pro Retina 15" with BootCamp for Windows OS.
My graphics card is an Intel Iris Pro 5200.

Attached are some screenshots and the dxdiag.

Any info or help would be greatly appreciated. Thank you!
Title: Re: Lumion 5, Dark Graphics help!
Post by: Morten on February 05, 2015, 11:56:12 pm
Hi faviodelgado, before we proceed, could you please register your Lumion license on your forum profile page (http://forum.lumion3d.com/index.php?action=profile;area=forumprofile)?
Title: Re: Lumion 5, Dark Graphics help!
Post by: pantelissoteriou on May 01, 2015, 05:57:22 pm
Hi!

I have the same issue!

I am using Lumion Free 3.2.1 (student version) and I don't know how to fix this issue.

I know it is not the graphics or my computer as I am using on my MacBook Pro (Windows partition), which is much weaker than my iMac but the issue I have is on my iMac.

I would use my MacBook otherwise, but it's very slow and freezes all the time
Title: Re: Lumion 5, Dark Graphics help!
Post by: Morten on May 01, 2015, 06:31:17 pm
Hi pantelissoteriou, please send an email with the university and course name to morten [at] act-3d.com and peterm [at] act-3d.com.

Thanks in advance.
Title: Re: Lumion 5, Dark Graphics help!
Post by: AnoopAinikkal on March 04, 2018, 08:58:31 am
i am also having a problem with dark graphics what should i do ??
Title: Re: Lumion 5, Dark Graphics help
Post by: Morten on March 04, 2018, 09:40:44 am
Hi AnoopAinikkal, welcome. :)

Which version of Lumion are you using? (This is shown on the 'Settings' screen in Lumion)
Title: Re: Lumion 5, Dark Graphics help!
Post by: AnoopAinikkal on March 04, 2018, 05:46:47 pm
I am using lumion pro 6.0
Title: Re: Lumion 5, Dark Graphics help!
Post by: peterm on March 04, 2018, 08:28:43 pm
OK, thanks AnoopAinikkal.

Please update your forum Account with your Lumion 6 license key.  This is required to qualify for technical support, and will give you access to the full forum for commercial users which is hidden until you register a license. Thanks in advance.