Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: AKSHAYA KRISHNA on February 05, 2015, 08:08:08 pm

Title: Device/driver not supporting hardware shadow maps
Post by: AKSHAYA KRISHNA on February 05, 2015, 08:08:08 pm
I jus purchased a system with 2GB graphics card, NVIDIA GTX 780. 8gb RAM.
After installing lumion 4.0.2 it says "Device/driver does not support hardware shadow maps", and lumion didnt even open. I didnt have an internet connection. Could that be the problem?
Title: Re: Device/driver not supporting hardware shadow maps
Post by: Morten on February 05, 2015, 08:56:55 pm
Hi AKSHAYA KRISHNA, before we proceed, could you please register your license number on your forum profile page (http://forum.lumion3d.com/index.php?action=profile;area=forumprofile).
Title: Re: Device/driver not supporting hardware shadow maps
Post by: [email protected] on May 05, 2015, 08:38:42 am
i have the same problem, do have an internet connection and an alienware 18 with GTX970M card and 16gb of ram.

plz help with instructions on how to get the nvidia work with lumion 5.0
Title: Re: Device/driver not supporting hardware shadow maps
Post by: Morten on May 05, 2015, 10:24:43 am
Hi [email protected], first of all, may I suggest that you upgrade to version 5.3?

Once you've done that, please follow these instructions (http://forum.lumion3d.com/f-a-q/lumion-5-read-this-if-you-are-using-a-laptop-pc/) to ensure that your Nvidia graphics card is used (in case it isn't switching from a slower Intel HD card).