Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: rockman32 on December 28, 2014, 01:08:26 pm

Title: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: rockman32 on December 28, 2014, 01:08:26 pm
why cant run lumion 3.2.1 on win7 32bit 4G RAM, its says drivers Stopped.
lumion 3.2.1 free trial.

please someone help me?
Title: Re: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: peterm on December 28, 2014, 01:20:08 pm
Hi rockman32

What is the graphics card; make, model and amount of VRAM?
Title: Re: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: rockman32 on December 28, 2014, 01:31:30 pm
here my pc system attached.
Title: Re: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: peterm on December 28, 2014, 01:35:41 pm
Hi

We need details about the graphics card. 

Attach to a post the txt file from DXDiag.  Windows Start --> Run --> type in DXDiag and then save the report once it's ready.
Title: Re: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: rockman32 on December 28, 2014, 01:51:20 pm
cant attached DXDiag.txt, but attaached print screen.
Title: Re: can't run lumion 3.2.1 on win7 32bit 4G RAM
Post by: peterm on December 28, 2014, 01:55:50 pm
Hi

You need a PC with a dedicated graphics card, not integrated graphics such as the Intel.  Lumion will not run.

Please refer to:
1.  LUMION 5: Minimum hardware requirements (http://forum.lumion3d.com/f-a-q/lumion-5-minimum-hardware-requirements/). (same for prior versions)

2.  Lumion Web Site: Specifications (http://lumion3d.com/products/).

3.  Passmark: Videocard Benchmarks (http://www.videocardbenchmark.net/high_end_gpus.html).

Same applies to Lumion Free v3.2.1 except that version does support 32 bit Windows which you have.