Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: leonhart0910 on November 25, 2014, 05:32:32 am

Title: Cannot open Lumion 4 - Viewer mode
Post by: leonhart0910 on November 25, 2014, 05:32:32 am
Hello !
I can't open my lumion 4 program, the viewer mode always appear. I turned off firewall, internet, antivirus ... anything but nothing improved !
What wrong with my computer, i even tried to reinstall my microsoft window 7, but it still in viewer mode !
Help me please ! it very important with me now.
Title: Re: Cannot open Lumion 4 - Viewer mode
Post by: peterm on November 25, 2014, 06:01:06 am
Hi

There's files missing so please re-download Lumion 4 from the link in your email from Act-3D.
Title: Re: Cannot open Lumion 4 - Viewer mode
Post by: leonhart0910 on November 25, 2014, 07:57:18 am
Can u show me what kind of file i missed, i redownload from it twice but it not work ! i tried so many way but it still not work ! Always in "Viewer mode" and it crash when i try to open file "benmark".
Title: Re: Cannot open Lumion 4 - Viewer mode
Post by: leonhart0910 on November 25, 2014, 07:58:45 am
My computer hardware : intel xeon v3, 16gb ddr3 ram and gtx750 ti !
Title: Re: Cannot open Lumion 4 - Viewer mode
Post by: peterm on November 25, 2014, 10:16:12 am
Hi leonhart0910

That's most unusual and unfortunate.  PC specifications sound OK.

Send me the link for the download and I'll test the downloading, email peterm [at] act-3d.com.