Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: cmos on November 24, 2014, 10:36:59 am

Title: Material Issue: Lost Color
Post by: cmos on November 24, 2014, 10:36:59 am
Hello there.

Im having some problems here with materials.

The story:

The model was created and rendered fine!
Needed to format the PC and upgrade it from
"Win7" to "Win8.1"

I transferred the local lumion folder "as it was"
to the same place in the new operating system.
After re-opening the program in Win8.1 i'm having
this issue with the color.

The material is colored glass with same transparency
and reflection on it etc.

In the "new" one the settings on the material are the
same and nothing was touched.

I've tried already to reinstall the app, and even use
deferent version of it but nothing.

Attaching also some images.

** Lumion System Speed: 19800 (2stars)

Any suggestions?

Thnx
   

   
Title: Re: Material Issue: Lost Color
Post by: Morten on November 24, 2014, 10:45:12 am
Hi cmos, before we proceed, could you please add your license number to your forum profile page (http://forum.lumion3d.com/profile/?area=forumprofile)?
Title: Re: Material Issue: Lost Color
Post by: cmos on November 24, 2014, 10:52:56 am
The license number is on a company that i can't access for details (not allowed).
Title: Re: Material Issue: Lost Color
Post by: Morten on November 24, 2014, 11:37:48 am
Hi cmos, in that case, please ask the person who is in charge of the license key to forward the purchase receipt to Peter and I (morten [at] act-3d.com and peterm [at] act-3d.com).

Thanks in advance.