Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: mischa on March 02, 2011, 06:43:30 pm

Title: New update available - Download is lagging and the Lumion webpage also?
Post by: mischa on March 02, 2011, 06:43:30 pm
Hi there,

I am encountering problems downloading the new update and logging into the forum. The loading of the page is very slow and the zip is allways corrupt. Someone else encounters this problem? (tuesday nearly 7 pm).

Mischa
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 02, 2011, 07:06:12 pm
Yes probably overheated...
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Pierre Grand on March 02, 2011, 07:37:53 pm
same problems .... zip always corrupt and stop at 150Mg.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: tug on March 02, 2011, 08:29:58 pm
also for me... five times and only download 260 Mb maximum
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: mischa on March 02, 2011, 08:41:14 pm
MY files is 1,6 Gig big but still corrupt...  :-[
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Brian Hengelsberg on March 02, 2011, 08:54:15 pm
Same here, i think i will wait a day or two till things cool down.  ;)
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Ferry on March 02, 2011, 09:40:25 pm
Maybe because it is an attachment. We will fix it tomorrow.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Fineline on March 02, 2011, 09:42:56 pm
I just get an error:


An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: cryanbrandon on March 02, 2011, 10:55:12 pm
Same problem here download times out and cancels!
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: karlo on March 03, 2011, 02:12:19 am
Hi Everyone,

I'm also a licensed user but i am having problem downloading the latest update as well. This is the message that keeps showing even though i'm log in.

An Error Has Occurred!

You either don't have acces to this topic or it does not exist.Some topics require you to log in.

can anyone tell me the fix for this issue. Thank you very much.

Karlo
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: tug on March 03, 2011, 03:27:18 am
hi all this quote is from Remko:

"The server was quite busy. Try again or try a download manager so you can resume after a break in the download. "free download manager" is a good one and it's free."

I tried and is downloading now

good luck
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: madmax2000 on March 03, 2011, 04:13:44 am
Same here, can't download the Update....file download stops at 200 megs.....

Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: AScheller on March 03, 2011, 07:29:24 am
I'm a licensed user and i can't download the update because of this message

An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in.

I got my key 2 days ago and lumion is working fine but i can't update - please help. ???
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: mischa on March 03, 2011, 09:02:55 am
I am going crazzy. The download aborted again. This time only 200 MB. Can t you send us a direct download so that we can use a downloadmanager?
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 03, 2011, 09:44:10 am
Hi Everyone,

I'm also a licensed user but i am having problem downloading the latest update as well. This is the message that keeps showing even though i'm log in.
Karlo
I sent you a PM. I want to upgrade your account, but I need some info from you.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Remko on March 03, 2011, 09:48:55 am
Our apologies for the inconvenience.

We fixed the download link.

http://lumion3d.com/forum/index.php?topic=775 (http://lumion3d.com/forum/index.php?topic=775) now includes a link which should allow you to download directly.

It seems the server had a problem with so many people downloading at once.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: mischa on March 03, 2011, 10:16:02 am
I just downloaded the direct link with a downloadmanager succesfully  :D
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: AScheller on March 03, 2011, 01:09:50 pm
Hello if i open the link

http://lumion3d.com/forum/index.php?topic=775 (http://lumion3d.com/forum/index.php?topic=775)

then i get an error message.

An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in.


Working now ! Thanks for the fast solution. :D

Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: 2mas on March 03, 2011, 01:37:03 pm
An Error Has Occurred!

What shall i do!!! ???
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Gilson Antunes on March 03, 2011, 04:26:30 pm
I am also experiencing this problem. I can not access to download the file.  :'(

Gilson Antunes



Lumion Forum » Licensed users only » Download Updates
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Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 03, 2011, 04:46:44 pm
I am also experiencing this problem. I can not access to download the file.  :'(

Fixed!
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 03, 2011, 04:50:02 pm
I just get an error:
Your account is not licensed. I cannot find the account/email info in our order db. Could you provide us with your order info in a PM or e-mail to [email protected]?
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Joaquim PEREZ on March 04, 2011, 10:03:37 am
Bonjour,


         Je crois que c'est pas sérieux tout cela.Pourquoi cela pouvait fonctionner avant et que maintenant il est impossible de télécharger cette mise à jour.Faire six pre-realise pour en arriver là c'est pas trés brillant.Merci quand-même.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Michael Betke on March 04, 2011, 10:15:22 am
The download is limited to 34kb/s ???
It dropped from 125kb/s. It should run with 1MB/s which is the full speed.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Ferry on March 04, 2011, 10:16:30 am
I don't thin the download speed is limited to 34kb. I think it is set to 1mb not sure why it is slow now.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Michael Betke on March 04, 2011, 10:19:01 am
I tried it yesterday and had a full speed but then the download stopped at 1,3GB.
After that I tried the whole afternoon and it was downloading with 40kb.

Now I tried again in the morning at another computer here in our university but still have problems.
RC6 works fine for me so no problems but I hope to get the Update1 before update2 is beeing relased. ;) ;)
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Remko on March 04, 2011, 10:35:43 am
I tried it yesterday and had a full speed but then the download stopped at 1,3GB.
After that I tried the whole afternoon and it was downloading with 40kb.

Now I tried again in the morning at another computer here in our university but still have problems.
RC6 works fine for me so no problems but I hope to get the Update1 before update2 is beeing relased. ;) ;)

You can use a download manager like free download manager and you will be able to resume downloads.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: redha on March 05, 2011, 11:20:14 am
I'm a licensed user and i can't download the update because of this message

An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 05, 2011, 12:16:01 pm
I'm a licensed user and i can't download the update because of this message

Your account is not attached to an online order and I cannot resolve the e-mail address.

Please contact me directly in a PM or at [email protected] with your order info.
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: redha on March 05, 2011, 02:52:57 pm
i can't download the update because of this message

An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: Arthur on March 05, 2011, 03:06:58 pm
i can't download the update because of this message
See my previous reply
Title: Re: New update available - Download is lagging and the Lumion webpage also?
Post by: se7sedes on June 05, 2011, 05:40:25 am
very mice I like lumion .............. coooooooooooooool