Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: arwitschonke on November 01, 2012, 06:18:38 pm

Title: Add-Ons for Lumion 3?
Post by: arwitschonke on November 01, 2012, 06:18:38 pm
Hello all,

I am an early adopter and have been using Lumion 1 for well over a year now. My firm is now looking to upgrade to the new version, 3. We had previously purchased a copy of Lumion Basic and bought the upgrade add-on packs that pertained to our needs (plants, in particular, as we are a Landscape Architecture firm). I don't see this option with the current version, only the option to buy basic or pro. Given that most of the plants are not included in basic, does this mean we would have to buy the pro version?

On a similar note, my customer area does not have any link to upgrade to Lumion 3. Are there no discounts available to those of us who haven't upgraded since version 1?

Thanks for any info you can provide!
Title: Re: Add-Ons for Lumion 3?
Post by: Truls on November 01, 2012, 06:22:11 pm
please send us an email with all info regarding your previous purchases:

Licence numbers, company and add-ons bought to [email protected]

We will respond shortly :)