Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: ateach on September 21, 2012, 03:33:58 pm

Title: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: ateach on September 21, 2012, 03:33:58 pm
I am a teacher and my school just agreed to order some Lumion Free Educationals and one Educ PRO as soon as I can present all facts. Question: Can we start using Lumion on our XP 32-bit PCs and a few months later move all Lumion software and licenses to our new 7 64-bit PCs? Or must we order new versions and new licenses for this?
Title: Re: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: Morten on September 21, 2012, 03:53:07 pm
Hi ateach, the 32-bit version of Windows won't let you make particularly big/complex projects in Lumion (as you probably already know), due to Windows limit of 3.5GB ram per application. I assume that's why you're switching to the 64-bit version which doesn't have that limit.

Re-installing Lumion on new PCs is not a problem, and you will be able to transfer the licenses as well.
Title: Re: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: ateach on September 21, 2012, 07:50:03 pm
Hi again,

Thanks for kind answer.
1. I notice that Your educational ordering form has a "Preferred number of licenses" in even 10s. Is it possible to order other numbers of educational licenses?
2. How does Your payment and delivery processes for educational licenses work?
3. Our city hall administration don't seem to support payment outside the country. Is it possible to let my employer(=the school) send You the official order, but letting me pay it from my private VISA card?

Regards
OC
Title: Re: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: Morten on September 24, 2012, 10:58:36 am
Hello again, OC - I've asked Arthur who is in charge of licensing and he says:

1) This depends on the situation. If you want Lumion Pro Educational licenses, you can order any number you want but in general we require a larger number. Lumion Free Educational is only available in batches of 10s. We will contact you in any case, once you proceed with an order of Educational licenses so the details and the number of Lumion Pro Educational licenses etc can be finalised.

2) Payment is required in advance via Avangate, Paypal or a bank transfer. Upon receipt of the payment, you will receive further instructions via email.

3) Yes, please contact [email protected] to arrange this.
Title: Re: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: ateach on September 24, 2012, 02:44:48 pm
Hello Act-3D and thanks for rapid answer (as usual)!

Now, I will start dragging this through our administration and looking forward to return to You whith our orders as soon as possible.

Regards
OC
Title: Re: Possible to move Lumion from XP 32-bit to 7 64-bit after few months?
Post by: Morten on September 24, 2012, 03:04:06 pm
Sounds good, let us know if we can help :)