Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: romuloitp on September 14, 2012, 08:14:56 pm

Title: Problem opening scene
Post by: romuloitp on September 14, 2012, 08:14:56 pm
Lumion 2.5 installed today, but this is a problem going to open scenes saved. Nothing appears on the menu loading scene. Already checked the folder and the files are saved there, just can not load them in lumion. Could someone help?
Title: Re: Problem opening scene
Post by: See3D.be on September 14, 2012, 08:22:11 pm
You where using what version before and what folder did you check?
Title: Re: Problem opening scene
Post by: romuloitp on September 14, 2012, 08:36:37 pm
You where using what version before and what folder did you check?


2.5, actually changed my pc and copy the old files to the new PC, then both files in same version. I checked the directory C: \ Users \ Public \ Documents \ Lumion 2. Files saved by lumion appear in that folder but when I try to open the files shows nothing on the menu, like the image below. Is there a way to change the folder where the files are saved?

Title: Re: Problem opening scene
Post by: peterm on September 16, 2012, 01:04:50 am
2.5,

2.5 yes, but which version of Lumion; Lumion Free, Lumion or Lumion Pro?  Scenes made in Free can't be opened in the other versions (for obvious reasons).
Title: Re: Problem opening scene
Post by: Morten on September 17, 2012, 04:00:26 pm
Hi romuloitp, Arthur has banned you from accessing the forum as there is no evidence in our customer database that you are using a legal version of Lumion Pro 2.5.

If you believe that this is unwarranted and that you (or your employer) have already purchased Lumion Pro, please send an email to Arthur [at] act-3d.com.