Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: damunozb on August 28, 2012, 05:40:17 pm

Title: Activation Problem
Post by: damunozb on August 28, 2012, 05:40:17 pm
Hello all...

Dont know if this is the right place to post this...

Early this year, I activated an Account of Lumion on a PC... but, for many reasons I stopped using it.

Now I want to activate Lumion on another computer. I´ve deactivated Lumion on the old PC, and tryed to activate in the new one, but it said "incorrect Login".

What am I doing wrong?
Title: Re: Activation Problem
Post by: Arthur on August 29, 2012, 09:43:39 am
Hello all...

Dont know if this is the right place to post this...

Early this year, I activated an Account of Lumion on a PC... but, for many reasons I stopped using it.

Now I want to activate Lumion on another computer. I´ve deactivated Lumion on the old PC, and tryed to activate in the new one, but it said "incorrect Login".

What am I doing wrong?

Make sure you enter the correct username and password. If the problem persists, change the password. If you have multiple keys on your account check this: http://lumion3d.com/managing-multiple-license-keys (http://lumion3d.com/managing-multiple-license-keys)

I de-activated your license just to be sure you can activate it.