Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Hilde Bruheim on August 08, 2012, 01:54:19 pm

Title: Urgent!Download manager
Post by: Hilde Bruheim on August 08, 2012, 01:54:19 pm
I am having some trouble with the download manager.

Once  I start 2.5 download.exe, the download manager window pop up.
It keeps running on 0kb/s and blink sometimes to another speed.
But downloaded file remains as 1kB.

Please help....
Title: Re: Urgent!Download manager
Post by: Hilde Bruheim on August 08, 2012, 02:11:26 pm
and it goes fine to download 2.2 release.....
Title: Re: Urgent!Download manager
Post by: Morten on August 09, 2012, 11:05:54 am
Hi Hilde, I've forwarded your question to Arthur who created the download manager.

The only thing I can think of is that your firewall might be preventing the latest download manager from accessing the internet?
Title: Re: Urgent!Download manager
Post by: Arthur on August 09, 2012, 02:45:28 pm
I am having some trouble with the download manager.

Once  I start 2.5 download.exe, the download manager window pop up.
It keeps running on 0kb/s and blink sometimes to another speed.
But downloaded file remains as 1kB.

Please help....


Check if your firewall or windows prevents it from internet access (run as administrator for instance). What happens if you run it on a different computer?
Title: Re: Urgent!Download manager
Post by: Hilde Bruheim on August 09, 2012, 07:18:47 pm
It's solved by downloading the files at home and bring it to the office.

But I have tried to run as administrator and also allow the download manager in my firewall settings. Maybe the settings must be done from our IT-department?

Anyway, thanks.
 
Title: Re: Urgent!Download manager
Post by: Arthur on August 09, 2012, 08:04:34 pm
But I have tried to run as administrator and also allow the download manager in my firewall settings. Maybe the settings must be done from our IT-department?
That could be very well possible!

Glad you have downloaded it now!