Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: andradechristo on July 23, 2012, 01:10:33 pm

Title: Rendering is black on laptop
Post by: andradechristo on July 23, 2012, 01:10:33 pm
I am away and working off my laptop. lumion is working fine however when i render the out put image is blank (Black). can i please have some help as to how i can fix this please. urgent.

thanks
Title: Re: HELP!!!
Post by: andradechristo on July 23, 2012, 01:14:27 pm
its only working at 1280 x 720 for some reason.
Title: Re: HELP!!!
Post by: Morten on July 23, 2012, 01:47:44 pm
Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using. Based on information you have provided, it sounds like the graphics card on your laptop isn't quite powerful enough to run Lumion properly.

(http://lumion3d.com/forum/index.php?action=dlattach;topic=1887.0;attach=3545;image)