Lumion Support Center

Support for non-licensed versions of Lumion => Click here if you are using 'Lumion Trial' => Topic started by: archmelino on July 12, 2012, 01:18:16 pm

Title: can't download Lumion free
Post by: archmelino on July 12, 2012, 01:18:16 pm
I cannot doenload Lumion free from my customer area (not present link!)
Thank u
Title: Re: can't download Lumion free
Post by: Morten on July 12, 2012, 01:47:54 pm
Hi archmelino, there is now a single installer for all license types, including Lumion FREE.

Simply go to the Customer Area and run the download manager by clicking on the button on the attached screenshot.

Once you've installed it, you will need to create a new Lumion account (one without any commercial licenses). Use this account name + password when activating Lumion 2.5 as Lumion FREE.

(http://lumion3d.com/forum/general-discussion/beginner-for-lumion3d/?action=dlattach;attach=11496;image)
Title: Re: can't download Lumion free
Post by: archmelino on July 13, 2012, 12:20:49 pm
Thank u
but I dont've the download button on my custom area (like image)

I've Lumion 1 sp2b8
Title: Re: can't download Lumion free
Post by: Morten on July 13, 2012, 01:58:39 pm
Ah, in that case, please log out of your archmelino account.

Then register a completely new account, go to the Customer Area and run the download manager (as described above).

Once you've installed it, you will need to use your new account name + password when activating Lumion 2.5 as Lumion FREE.
Title: Re: can't download Lumion free
Post by: saumil on July 15, 2012, 09:19:54 am
hallo...i hv recently downloaded lumion version 2.5........after completing download 2 files i got in vlc format.....now what can i do.... i want to run lumion please help me.........
Title: Re: can't download Lumion free
Post by: peterm on July 15, 2012, 11:43:23 am
They are .bin files containing parts of the Lumion package, dont touch those.

You want to doublelclick on the file Lumion2_5.exe and that will run the installer.
Title: Re: can't download Lumion free
Post by: saumil on July 15, 2012, 07:23:06 pm
i cant see the .exe files in my download folder.....
Title: Re: can't download Lumion free
Post by: Remko on July 16, 2012, 10:44:56 am
You download a small exe. This exe will download the big installer and run it for you. The big exe is located next to the small exe so the location of the big files depend on where you downloaded the small one. Normally you do not have to do anything. Just start the small exe and the big one will start downloading and when it is finished the installation is started automatically.
Title: Re: can't download Lumion free
Post by: saumil on July 16, 2012, 06:43:48 pm
i did so.but at the end the downloaded kbs were going ahead thn total file size.....i thought its going smthng wrng so i canceled it.....now can tell me step by step what i exectly need to do?
Title: Re: can't download Lumion free
Post by: Arthur on July 17, 2012, 09:10:30 am
i did so.but at the end the downloaded kbs were going ahead thn total file size.....i thought its going smthng wrng so i canceled it.....now can tell me step by step what i exectly need to do?

That can happen when de download is interrupted or restarted.

You should just wait until the download is completely finished, the setup will start automatically.
The setup files are placed next to the downloader.exe
Title: Re: can't download Lumion free
Post by: saumil on July 21, 2012, 08:21:58 am
during the download.2-3 times downloading was stoped but it was start from wer it was kept pause......so is it necessary to do download countinus without disconnect net..... ?
Title: Re: can't download Lumion free
Post by: Arthur on July 23, 2012, 09:03:24 am
during the download.2-3 times downloading was stoped but it was start from wer it was kept pause......so is it necessary to do download countinus without disconnect net..... ?

If your connection drops, the downloader will resume when your connection has been re-established again. it works automatically.
Title: Re: can't download Lumion free
Post by: fabioloretti on September 18, 2012, 01:03:20 am
Hi Arthur,

I've downloaded Lumion 2.5 but when I double-click on the installer I get the message as screenshot attached. Someone else in my company tried downloading again and got the same message. Are we doing anything wrong?

Thanks.
Title: Re: can't download Lumion free
Post by: Morten on September 18, 2012, 10:22:16 am
Hi fabioloretti, please avoid posting the same question in separate threads ;)

Both Remko and I already replied to your question in the other thread:
http://lumion3d.com/forum/announcements/lumion-2-5-now-available (http://lumion3d.com/forum/announcements/lumion-2-5-now-available)!/msg36299/#msg36299