Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: franksdei on July 06, 2012, 10:29:52 am

Title: Problem with the download manager and my firewall
Post by: franksdei on July 06, 2012, 10:29:52 am
Hello,
I could'nt get Lumion for try because I've a firewall to access Internet in my compagny.
Have you a direct link please ?
Thank you.
Title: Re: Problem with the download manager and my firewall
Post by: Morten on July 06, 2012, 10:44:41 am
Hi franksdei, are you saying that your firewall prevents you from downloading the official Lumion download manager which is available in the Customer Area?

If that's the case, it is pointless to continue, since the activation procedure of Lumion requires a working unblocked internet connection, so that we can verify your login details on our license server.

Is there really no way that your system administrator will let you download and run the Lumion download manager?
Title: Re: Problem with the download manager and my firewall
Post by: Remko on July 06, 2012, 12:50:48 pm
Hello,
I could'nt get Lumion for try because I've a firewall to access Internet in my compagny.
Have you a direct link please ?
Thank you.

There is no direct link, unfortunately. You can try another location for downloading. The download is over a normal http connection.

It should normally work trough a firewall which is configurated to allow web browsing.

And as Morten mentioned there is an initial activation required for running Lumion which also requires a web connection.