Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: vale77 on June 01, 2012, 01:37:17 pm

Title: all objects disappeared
Post by: vale77 on June 01, 2012, 01:37:17 pm
i have a big problem, all lumion plants suddenly disappeared, after i tried to scale some butterflies.
i think there are still there, because i can still can trash the objects, but they are invisible.
i also cannot create new objects. the same happens when i open a new project. only when i close lumion and restart it again, everything is normal again, except in this project.
please help
also when i render no trees and buildings
vale
Title: Re: all objects disappeared
Post by: Morten on June 01, 2012, 02:04:04 pm
Hi vale77,

1) Which version of Lumion are you using? (Check in Settings)

2) Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using.

(http://lumion3d.com/forum/index.php?action=dlattach;topic=1887.0;attach=3545;image)
Title: Re: all objects disappeared
Post by: vale77 on June 01, 2012, 02:20:28 pm
hi
lumion 1 sp2
Title: Re: all objects disappeared
Post by: vale77 on June 01, 2012, 03:01:29 pm
i checked it again, it happens when i try to scale the butterflies
Title: Re: all objects disappeared
Post by: Morten on June 01, 2012, 03:28:34 pm
Hi vale77, that bug was fixed a long time ago. Please update to the latest version of Lumion (Lumion 1 SP2 Build 8 if you can't afford Lumion 2).