Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: sach on May 30, 2012, 03:51:58 pm

Title: Activating PRO version
Post by: sach on May 30, 2012, 03:51:58 pm
Just bought the pro version but can't activate it, neither can i desactivate the ultimate version..................URGENT

Thanks

Sacha
Title: Re: Activating PRO version
Post by: Morten on May 30, 2012, 04:53:55 pm
Hi Sacha, bear in mind that you need to use your new Pro license key in the login field when activating Lumion, not your forum user name (If you try to activate it with your forum user name, Lumion will not know which of your two licenses to use).

If it still doesn't work, please delete myLumion.ppp in the following folder and try to activate Lumion again:

C:\Users\Username\Documents\Lumion 2
Title: Re: Activating PRO version
Post by: sach on May 30, 2012, 05:06:52 pm
O.K. it's done

Thanks
Title: Re: Activating PRO version
Post by: Morten on May 30, 2012, 08:41:24 pm
Good to hear that :)