Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: vu le on May 10, 2012, 12:14:03 pm

Title: I can't acces to lumion pro
Post by: vu le on May 10, 2012, 12:14:03 pm
I paid for lumion pro yesterday and follow step by step the instruction to download it but the don't find the link in the "customer area"
Title: Re: I can't acces to lumion pro
Post by: ryste3d on May 10, 2012, 12:36:14 pm
The link is:

Inside Lumion - Home - i - Profile ...

But I have the same problem activating Pro
Title: Re: I can't acces to lumion pro
Post by: jorgensen on May 10, 2012, 12:45:27 pm
Well from inside Lumion you end the same place, inside customer area.
Title: Re: I can't acces to lumion pro
Post by: Arthur on May 10, 2012, 12:52:56 pm
I paid for lumion pro yesterday and follow step by step the instruction to download it but the don't find the link in the "customer area"
That should be fixed by now.
Title: Re: I can't acces to lumion pro
Post by: Arthur on May 10, 2012, 12:54:18 pm
That should be fixed by now.

If you did not de-activate before upgrading, you may have problems activating Lumion Pro.

To fix this, delete the myLumion.ppp file in your MyDocuments/Lumion 2 folder and restart Lumion:

(http://lumion3d.com/forum/general-discussion/how-activate-lumion-pro/?action=dlattach;attach=9319;image)
Title: Re: I can't acces to lumion pro
Post by: jorgensen on May 10, 2012, 01:46:28 pm
Now the update feature has disappeared, but still no pro download?

I guess that the Lumion 2.2 installer, is not the Pro version?
Title: Re: I can't acces to lumion pro
Post by: Arthur on May 10, 2012, 02:39:05 pm
Now the update feature has disappeared, but still no pro download?

I guess that the Lumion 2.2 installer, is not the Pro version?

2.2 Installer is also pro
Title: Re: I can't acces to lumion pro
Post by: jorgensen on May 10, 2012, 03:42:51 pm
Nice trick ;-)
Title: Re: I can't acces to lumion pro
Post by: portrait on May 10, 2012, 04:21:20 pm
I didn't pay for Lumion Pro yesterday, and still can't access it.
I couldn't pay today, and probably won't be able to pay tomorrow either.
Guys, please don't say "if you don't think it's worthy, then don't buy it." I don't think anyone thinks it's unworthy. Just the price you request is a little steep during these economic hard times.

So after you make  Vu le access Lumion Pro, please reconsider making Lumion Pro more accessible for everyone. It's like being told that you actually purchased Autocad LT 2013 several weeks after you purchased fully functional Autocad 2012.

Of course I want to get Lumion Pro if i can manage to find the money you request, but please... just reconsider this. Really unfair.