Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: natosha on March 03, 2012, 03:04:52 am

Title: Trees Not Showing UP
Post by: natosha on March 03, 2012, 03:04:52 am

Hi All! This is my first post. I am new to Lumion, but excited about the awesomeness!!

I am having a problem just placing trees into a new model that I just imported from Sketchup. I have been able to place trees in other models in the past.

I found this thread with a similar problem from 2011. http://lumion3d.com/forum/index.php?topic=1244.15 (http://lumion3d.com/forum/index.php?topic=1244.15)

I will have to have the company install the 32 bit version, and my deadline can't wait that long. Is there a solution for the problem of placing trees?

Graphics Card: Nvidia Quadro FX 3800M
i7 Windows 7 64 bit  8 GB RAM (Physical) 1 GB RAM (graphics)

Any suggestions would be a lifesaver!!!

Title: Re: Trees Not Showing UP
Post by: kais Jacob on March 03, 2012, 07:56:19 am

You are in the position of the critical
http://www.videocardbenchmark.net/gpu.php?gpu=Quadro+FX+3800 (http://www.videocardbenchmark.net/gpu.php?gpu=Quadro+FX+3800)
Try to update GPU  drivers

Title: Re: Trees Not Showing UP
Post by: Morten on March 03, 2012, 08:29:46 am

Quote from: natosha on March 03, 2012, 03:04:52 am

I am having a problem just placing trees into a new model that I just imported from Sketchup. I have been able to place trees in other models in the past.

There's no need to install the 32-bit version of Lumion - the bug in that thread is very old and was fixed ages ago.

Which version of Lumion are you using? 2.1 Build 4?

Title: Re: Trees Not Showing UP
Post by: natosha on March 03, 2012, 11:11:44 am

I actually got it to work!

The model in SketchUp was away from the origin (original position in case I needed to bring in any other linework). I moved it all back to 0,0,0 and that fixed my problem. I exported it out again and brought it into Lumion and was able to place in trees. Thought I would share my solution in case someone else has this problem in the future.

Thanks a ton for the help on a late Friday hour. I am looking forward to joining the community.

kais Jacob, thanks for the suggestion. I will update just in case I run into any other issues with it.

Morten, yes, we just installed it on my computer, so I should have the newest release (as of 2 weeks ago).

Title: Re: Trees Not Showing UP
Post by: Morten on March 03, 2012, 02:50:56 pm

Aah yes, Lumion limits the area that you can place models in. There's more information here:
http://lumion3d.com/forum/index.php?topic=3522.msg22326#msg22326 (http://lumion3d.com/forum/index.php?topic=3522.msg22326#msg22326)

By the way, a new version was released yesterday (2.1 Build 4):
http://lumion3d.com/forum/index.php?topic=3174.msg22290#msg22290 (http://lumion3d.com/forum/index.php?topic=3174.msg22290#msg22290)

Title: Re: Trees Not Showing UP
Post by: natosha on March 03, 2012, 04:57:54 pm

Cool! I will take a look at that link and have our IS guys download the latest version for me, too.

Thanks so much for your help!