Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: joncobreti on September 04, 2014, 08:25:32 am

Title: Eucalyptus urgent
Post by: joncobreti on September 04, 2014, 08:25:32 am
Hi, I need  heeeelp...... hehehe
  I really  need  to use  the eucalyptus tree in  a series of projects. (im in Australia .....)
I have  the Lumion 4.5 pro.... but I  think that  I don't  have this kind of tree in my library.....  for a good effect I think  that  if I use  just a  model from skecthup...tha quality is  not  soo good....

Thank you
Title: Re: Eucalyptus urgent
Post by: peterm on September 04, 2014, 10:09:05 am
.., I need  heeeelp...... hehehe..

Hi joncobreti,

This is just a routine check as you do not seem to have any Lumion 4 licenses registered on your forum account.

Please go to Profile -> Account settings and enter the license key at the bottom of that page.

If for some reason you are unable to update your account, and you have a license or are working for a company with a valid license, I'd be grateful if you could forward the license or the company name/email address and purchase details to morten [at] and peterm [at] so we can follow-up as needed. In your email, please reference this topic.

Thanks in advance.

TIP: If you are working for a company, you can use 1 license key for multiple staff members, as a way to get full access to the forum. We provide faster support in the Commercial User section of the forum.

All that you need to do is to ask the person who manages the license keys at your company to go to Profile -> Account settings and enter one of the license keys. You will then get full access to the forum.

Failure to respond and resolve the issue will result in you being banned from the forum.