Lumion Support Center

Support for unlicensed users => Post here if you have not got Lumion yet => Topic started by: David Mark on February 14, 2020, 02:40:51 pm

Title: [Awaiting Reply] slow lumion 9
Post by: David Mark on February 14, 2020, 02:40:51 pm
hello
my computer has two video cards
- Radeon (TM) 530
-intel UHD Graphics 620
  but Lumion only works with one of them. my work is very slow. how can you make Lumion work faster?
Title: Re: slow lumion 9
Post by: Floyd on February 14, 2020, 03:03:11 pm
Hi David Mark,

Please see this support article:
Why is your computer using an Intel HD graphics chip instead of the dedicated graphics card? (https://support.lumion.com/hc/en-us/articles/360003459674-Why-is-your-computer-using-an-Intel-HD-graphics-chip-instead-of-the-dedicated-graphics-card-)

Could you also register your license so you get full access to our support forum:
How do you get technical support? (https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-get-technical-support-)

Let us know if this resolves your problem.