Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: helensales on March 06, 2019, 03:28:20 pm

Title: [Awaiting reply] Vectorworks
Post by: helensales on March 06, 2019, 03:28:20 pm
Please can someone contact me regarding Lumion. I am very interested in the software but at present am having difficulty importing Vectorworks files (as .aed) in the free trial. I would appreciate some help as need to crack this before I even think of purchasing the full package so as to work out whether or not the software is suitable.

Would much appreciate some help.
Title: Re: Vectorworks
Post by: Morten on March 06, 2019, 03:48:49 pm
Welcome, Helen.

No problem. We can help you with this issue.

1. Can you confirm that you used the .DAE export settings from the screenshot in the following article?

Knowledge Base: Model import guidelines for Vectorworks (

2. If so, please zip + upload the .VWX file, the exported .DAE file and any texture files that will be required to a file host, e.g., and forward the download link to (EMAIL ADDRESS NO LONGER IN USE).

3. Please describe what the problem is, e.g. which error message you see.

4. And lastly, please let us know which version of Vectorworks you're using.

Thanks in advance.
Title: Re: Vectorworks
Post by: Morten on March 06, 2019, 03:49:28 pm
By the way, the Lumion 7.5 Trial version is quite old and a lot has happened since it was released.

I'm not sure if you're aware of it, but we also offer a Lumion 9.0.2 Pro Trial version which is available from your local reseller. This version is valid for 7 days from the date of issue and works just like the full commercial version. It also includes all of the latest features and the full Model and Material Libraries.

Here's the information about the two Trial versions and how to get Lumion 9.0.2 Pro Trial:

Knowledge Base article: Is there a Trial version of Lumion? (