Lumion Support Center

Support for Trial versions of Lumion => Click here if you have not got Lumion yet => Topic started by: KhalilNYC125 on January 08, 2019, 07:33:55 pm

Title: [Awaiting reply] No Lumion
Post by: KhalilNYC125 on January 08, 2019, 07:33:55 pm
I have registered with Lumion as a student and followed all of the steps to get the Education/Student version, by logging into my PayPal but still have not received an email confirming me and allowing me to download it. I've checked in my spam/trash folders and still nothing. How long does it take usually? A bit frustrating to be honest. Please help!
Title: Re: No Lumion
Post by: Morten on January 08, 2019, 07:37:42 pm
Hi KhalilNYC125, sorry to hear that. :-\

The 'Getting started with Lumion' email was sent automatically as soon as your application was approved but the university email software might have put it in quarantine.

I've re-sent the email manually.

Did you receive it this time around?

If not, please forward an alternative email address to [email protected] (e.g. a Gmail address), so we can send it to that one instead.