Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: peach on January 08, 2019, 08:34:17 am

Title: [Answered] upgrade lumion 8 to 9
Post by: peach on January 08, 2019, 08:34:17 am
Hi Lumion team,
I bought Lumion 8.5 in September,2018 with Thailand Local resaller.
Last time I was check with them(VR Digital) for upgrade to lumion 9.
They said it's cost 1,900 THB  (€ 50.00). for anytime if i want to upgrade.

But I recently checked with them now it's cost  21,000 THB.
I'm very upset with there service. If i know there is an limit time for upgrade, i would purchase at that time.

Then, i checked on your website https://lumion.com/upgrade.html?utm_source=Lumion+Mailing+List+2.0&utm_campaign=e99ec1681e-EMAIL_CAMPAIGN_2018_09_27_10_34_COPY_01&utm_medium=email&utm_term=0_a644a61e97-e99ec1681e-138812365 (https://lumion.com/upgrade.html?utm_source=Lumion+Mailing+List+2.0&utm_campaign=e99ec1681e-EMAIL_CAMPAIGN_2018_09_27_10_34_COPY_01&utm_medium=email&utm_term=0_a644a61e97-e99ec1681e-138812365)

SPECIAL UPGRADE PRICES (WHEN YOU RECENTLY BOUGHT A NEW LICENSE)*
Only valid for full new licenses, not for upgrades.

So this is mean that i can upgrade lumion 8 to 9 if purchased in September?

Thank you.
Peach
Title: Re: upgrade lumion 8 to 9
Post by: Morten on January 08, 2019, 08:42:52 am
Hi peach, thanks for your interest in upgrading to Lumion 9.

I'd be grateful if you could please forward your query to our sales team ([email protected] ), so that they can assist you with this question.

Thanks in advance.
Title: Re: [Answered] upgrade lumion 8 to 9
Post by: peach on January 08, 2019, 08:46:45 am
Ok, i will email to sales team.
Thank you.
Title: Re: [Answered] upgrade lumion 8 to 9
Post by: Morten on January 08, 2019, 08:50:31 am
Great, much appreciated. :)

Let us know if there's anything else we can help with.