Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: studiorosasco on September 16, 2018, 05:05:00 pm

Title: [Awaiting reply] non riesco ad installare la versione di prova
Post by: studiorosasco on September 16, 2018, 05:05:00 pm
mi da un messaggio del tipo che le Dll non sono complete e in particolare 0A1C3637-A047-4740-A761-1247CEF0E940.dll come faccio?

Title: Re: non riesco ad installare la versione di prova
Post by: Morten on September 16, 2018, 06:24:26 pm
Google Translate:

"I can not install the trial version.

It gives me a message that the DLLs are not complete and in particular 0A1C3637-A047-4740-A761-1247CEF0E940.dll

How do I do?"
Title: Re: [Awaiting reply] non riesco ad installare la versione di prova
Post by: Morten on September 16, 2018, 06:26:13 pm
Welcome, studiorosasco.

I'm sorry to hear that the installer process fails. :-\

Do you know how to add an exclusion for the Lumion installer executable file in your anti-virus software?

If not, please tell us the name of your anti-virus software, so we can search on Google for the instructions on your behalf.