Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: r_wernig on August 29, 2018, 07:03:01 am

Title: [Resolved] Installation
Post by: r_wernig on August 29, 2018, 07:03:01 am
Hallo, ich habe Lumion heruntergeladen und installieren wollen. Kurz vor Ende des Vorganges erschien die Meldung "Zugriff verweigert"? Ich bitte um Hilfe. LG Roland
Title: Re: Installation
Post by: peterm on August 29, 2018, 07:17:59 am
Google Translate:
Quote
Hello, I have downloaded and installed Lumion. Shortly before the end of the process the message "Access denied" appeared? I ask for help. LG Roland

Hi LG Roland

Have you downloaded a commercial (purchased) version of Lumion, or the 7 day Trial, or the Lumion Pro Trial?
Title: Re: [Awaiting Reply] Installation
Post by: r_wernig on September 02, 2018, 07:57:52 pm
Hello peterm,
i have downloaded the student version. I have downloaded again Lumion and now it is running. Thank you for your help.
Best regards Roland
Title: Re: [Resolved] Installation
Post by: Morten on September 02, 2018, 08:53:25 pm
Good to hear that, Roland.

Please don't forget to register your License Key, so that you get access to the hidden parts of the Support Center:

Knowledge Base: How do you register your License Key and get technical support? (https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-register-your-License-Key-and-get-technical-support-)

If anyone else is reading this and wonder how to resolve an 'Access is denied' error, please refer to these instructions:

Knowledge Base: Why is the Download Manager not working? (https://support.lumion.com/hc/en-us/articles/360003475453-Why-is-the-Download-Manager-not-working-)