Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: asmaaljo on July 17, 2018, 02:47:57 pm

Title: [Awaiting reply] Deativate my license
Post by: asmaaljo on July 17, 2018, 02:47:57 pm

Dear Team,

Kindly deactivate my trial license as I have installed software on another computer with recommended graphics card.

Thanks
Asma

Title: Re: Deativate my license
Post by: Morten on July 17, 2018, 03:02:14 pm

Welcome, Asma.

There is no need to de-activate your license.

You can install Lumion on as many PCs as you want.

The Trial version is valid for a total of 7 days over a 30 day period from the date you received the 'Getting started with Lumion' email.

By the way, you might also want to consider getting 'Lumion 8.5 Pro Trial' as it's a newer version with more features.

There's more information in this article:

Knowledge Base article: Is there a Trial version of Lumion? (https://support.lumion.com/hc/en-us/articles/360003469714-Is-there-a-Trial-version-of-Lumion-)

Let us know if there's anything else we can help with.

Title: Re: [Awaiting reply] Deativate my license
Post by: asmaaljo on July 17, 2018, 03:05:14 pm

When ever I try to open Lumion it is saying that license is activated on another computer. Kindly fix this issue. Thanks

Title: Re: [Awaiting reply] Deativate my license
Post by: Morten on July 17, 2018, 03:15:13 pm

No problem.

Can you attach a screenshot of the error message please?