Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: cg4mac on May 07, 2018, 03:17:55 pm

Title: [Answered] SUPPORT
Post by: cg4mac on May 07, 2018, 03:17:55 pm

I need support for this product.  This is the only forum I appear to be able to start a new post in.  User trying to print gets the error "Error creating texture : error code The GPU device instance has been suspended.  Use GetDeviceRemovedReason to determine the appropriate action. Texture Type : 90." 

Title: Re: SUPPORT
Post by: Floyd on May 07, 2018, 04:24:03 pm

Hi cg4mac,

what version do you run? Please register your license key by following the steps here:
https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-register-your-License-Key-and-get-technical-support-

Title: Re: [Awaiting Reply] SUPPORT
Post by: peterm on May 08, 2018, 01:29:50 am

Answered in commercial section topic: https://forum.lumion.com/index.php?topic=240971.0