Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Nik on December 12, 2010, 05:56:53 pm

Title: Problem export
Post by: Nik on December 12, 2010, 05:56:53 pm: Help to understand with what may be related to Problem (see picture)
Title: Problem export
Post by: Artur Brzegowy on December 12, 2010, 06:44:27 pm: Is this imported object? What modeler/exporter do you use?

Could you post me your example file for tests?
Title: Problem export
Post by: Nik on December 12, 2010, 10:09:40 pm: Yes it is imported object, I use 3DMax 2009Â Could not find where this file to fill in, soÂ http://rapidshare.com/files/43.....0/11_3.rar
Title: Problem export
Post by: Nik on December 13, 2010, 09:23:27 pm: and silence
Title: Problem export
Post by: Ferry on December 13, 2010, 09:49:51 pm: I am sure Artur is trying your file :) I'll ping it to him to be sure.
Title: Problem export
Post by: Aaron on December 13, 2010, 11:23:48 pm: Nothing wrong with your model (at least from the pov of getting it safely into Lumion demo ;-))

Â

-Make sure you have the latest version of the .FBX exporter for your version of 3dsMax

-Export (editable mesh) to .FBX (doh!)

-load FBX into Lumion

Â

All should be fine except for the odd warnings about uv's, triangles etc. etc. These can usually be ignored

as long as your model survives the import in 1 piece.
Title: Problem export
Post by: Artur Brzegowy on December 14, 2010, 01:41:28 am: I tested your file and I think I found reason of your problem.

Geometry:

FBX exporter have problem with triangulating your scene.

Solution A: Export to collada (DAE) instead of FBX (Use free http://www.OpenCollada.org exporter)

Solution B: Convert your scene to editable mesh before export

Â

Materials:

You use Vray materials in your scene. It can be problem for exporters.
I suggest convert all materials to Standard materials. You can do it quick and easy with this free tool:
http://www.scriptspot.com/3ds-.....erter-v2-5

Â

So my suggested workflow for you is:

1. Convert Vray materials to Standard material

2. Export to collada (*.dae) file using OpenCollada exporter

3. Import into lumion

Give me a sign if it works for you please.
Title: Problem export
Post by: Nik on December 14, 2010, 11:27:20 pm: This is not working.

Here's the scene after the transformation (used VRayMtlConverter v2.5, and convert to editable mesh) http://rapidshare.com/files/43.....2/11_5.rar

Here are variants of what I was able to convert:

using OpenCollada exporter (in the program the object not visible) http://rapidshare.com/files/43.....3/11_5.DAE

using Deep Exploration (in the program object can be seen but bugs stay) http://rapidshare.com/files/43.....11_5_5.rar

using FBX exporter (in the program object can be seen but he is in a different plane and very small bugs probably stay) http://rapidshare.com/files/43.....5_5fbx.FBX

Here are the files from the library Lumion may be less than some help http://rapidshare.com/files/43.....ibrary.rar
Title: Problem export
Post by: Artur Brzegowy on December 15, 2010, 12:47:13 am: I noticed two things in your max file:

- Your object is very small (about 10 cm) and could be too small to be visible in Lumion

- Your scene Â (0,0,0) point is over the object, so in Lumion it is under the ground.

Â

After scaling and move objects, your files work here.

Could you confirm it please?
Title: Problem export
Post by: Nik on December 15, 2010, 10:20:37 am: Resized, and raised above ground level
Title: Problem export
Post by: Andre on December 15, 2010, 11:26:45 am: This is modeling problem.
You used proboolean or boolean? Sometimes it happens.
All vertices are weld?
Modeling again and export in FBX or DAE.

Convert to "editable mesh " before exporting.
Title: Problem export
Post by: Nik on December 15, 2010, 11:57:05 am: proboolean or Boolean algebra is not even close to lying

and "editable mesh" I converted before export

Yes, and re-modeling also not an option, then the very high costs that have to be obtained to take on the client, which is not exactly like
Title: Problem export
Post by: Ferry on December 15, 2010, 12:01:17 pm: Shouldn'tÂ be a need to remodel. I am sure with some help you will be able to get your model into Lumion.
Title: Problem export
Post by: Artur Brzegowy on December 15, 2010, 01:31:44 pm: Could you send me your max file (after scaling) with textures?

I'm sure we can help to import it into Lumion without remodeling. Here it works correctly, we need to find differences between your files and mine.
Title: Problem export
Post by: Nik on December 15, 2010, 09:47:23 pm: Here's a scene with textures http://rapidshare.com/files/43.....2/4444.rar
Title: Problem export
Post by: Andre on December 15, 2010, 10:09:40 pm: ExportÂ in FBX 2011Â thatÂ works normally.
Title: Problem export
Post by: Andre on December 15, 2010, 10:28:49 pm: IfÂ you will not getÂ to do the same,Â thereÂ isÂ theÂ FBX file:

http://www.4shared.com/file/tr.....roFBX.html
Title: Problem export
Post by: Nik on December 15, 2010, 10:43:37 pm: Andre said:

ExportÂ in FBX 2011Â thatÂ works normally.

Â

and OpenCollada that shows when you export?
Title: Problem export
Post by: Nik on December 15, 2010, 10:44:12 pm: I see that converts without FBX, ground geometry, but such a texture with light flocking completely,

the scene appears in the wrong plane, I think that the format of the DAE is closer to our users
Title: Problem export
Post by: Andre on December 15, 2010, 10:59:34 pm: OpenCollada? I don't know what that is.

The "FBX exporter" comes in 3D MAX.

I got your file (. max) - Â opened in 3Ds Max 2011

I exported in FBX 2011 - appeared in writing that everything was OK and some textures could not be saved.

I imported the FBX file directly into Lumion ... The texture of the grass you have to redo or apply a material Lumion ... But is to work normally.
Title: Problem export
Post by: Andre on December 15, 2010, 11:04:11 pm: Your plane(grass) isÂ notÂ wellÂ done.
UseÂ shell, or doÂ otherwiseÂ ...

It'sÂ floatingÂ ...Â YouÂ madeÂ vraydisplacement?Â

If youÂ doÂ otherwise,Â will beÂ correct. Like a box If youÂ doÂ otherwise,Â will beÂ correct. Have toÂ test.
Title: Problem export
Post by: Andre on December 15, 2010, 11:10:46 pm: *.DAE

InÂ DAEÂ also works,Â it works the same,Â except thatÂ theÂ textureÂ doesn't appear.

InÂ 3DÂ MAX, IÂ justÂ put:Â exportÂ *.Â DAE.

Imported forÂ LumionÂ Â and ready.

Â
Title: Problem export
Post by: Andre on December 15, 2010, 11:12:54 pm: You also want Â .DAE file?
Title: Problem export
Post by: Nik on December 15, 2010, 11:42:20 pm: Andre said:

You also want Â .DAE file?

yes give me your file, and here is my _ http://rapidshare.com/files/43.....6_OC_2.DAE _ embed it in your Lumion
Title: Problem export
Post by: Andre on December 15, 2010, 11:54:07 pm: Here:Â http://www.4shared.com/file/38Es3Pdx/muroDAE.html
Title: Problem export
Post by: Andre on December 16, 2010, 12:45:37 am: I downloadedÂ yourÂ file,Â I tried toÂ import,Â gaveÂ error.

What versionÂ ofÂ 3DMAXÂ you use?
There's somethingÂ wrongÂ becauseÂ I exportÂ directlyÂ in DEA orÂ FBXÂ andÂ worksÂ normal.
Title: Problem export
Post by: Nik on December 16, 2010, 12:51:08 am: I use Autodesk 3ds Max 2009 32-bit

yes your file I could use it Lumion but without textures, I agree that the problem I had but where?
Title: Problem export
Post by: Andre on December 16, 2010, 01:07:08 am: Must beÂ theÂ wayÂ you areÂ exportingÂ ...Â YouÂ spokeÂ ofÂ OpenColladaÂ ...Â what'sÂ this?
IÂ knowÂ thatÂ I exportÂ toÂ FBXÂ or DAE drectly from 3DMAXÂ and nothing else.
Import into Lumion andÂ it works.
Title: Problem export
Post by: Nik on December 16, 2010, 01:23:46 am: Â This was written by Artur Brzegowy

Â

"So my suggested workflow for you is:

1. Convert Vray materials to Standard material

2. Export to collada (*.dae) file using OpenCollada exporter

3. Import into lumion

Give me a sign if it works for you please."
Title: Problem export
Post by: Andre on December 16, 2010, 01:37:07 am: I never knew I had to do so ahauhauahua.

Like I said, I just let all the material in the standard max, and I export

FBX or in DAE.

I'll try to tell me about this "OpenCollada" and do that anyway, but I think the way I do easier.
Title: Problem export
Post by: Nik on December 16, 2010, 09:00:29 am: but what you export to a format DAE
Title: Problem export
Post by: Artur Brzegowy on December 16, 2010, 10:55:57 am: The best way is to export DAE using OpenCollada, but you can use also build-in "Autodesk Collada" exporter.
Title: Problem export
Post by: Nik on December 16, 2010, 11:39:14 am: Artur all still ask you to tell where I have a Problem
Title: Problem export
Post by: Artur Brzegowy on December 16, 2010, 11:56:11 am: We are working on your problem all the time.
There was a bug in Lumion we already fixed which could have caused your problem.Â

Now I'm trying to figure out the workaround you can use a few days until the update will be released.
Title: Problem export
Post by: Andre on December 16, 2010, 01:33:29 pm: Dude,

Your stage is set in 3DMAX. Open itâ€¦ You see it there? Select All and Group it. Go on "Group".

Now going on>> FILE>> EXPORT

Select *. FBX or *. DAE

Save.

Open Lumion.

Import the FBX or DAE file. (All that's your scene 3dmax) into Lumion.

It's done.

I have always done so and never gave an error.

Â

Forget this "OpenCollada, " it only gives Bug
Title: Problem export
Post by: Nik on December 24, 2010, 01:01:57 am: Sorry Andre, but look at my bugs, and if the developer says that it is better to export through OpenCollada he honed his product under this exporter, plus I was not smiling again texturing the scene.

True, developers probably forgotten about my problem
Title: Problem export
Post by: Aaron on December 24, 2010, 06:01:06 am: Also make sure you are using the latest version of Autodesk FBX available for your version of 3dsMax.Â

http://usa.autodesk.com/adsk/s.....d=10775855

Export with the default settings from the media/entertainment preset but switch axis to Z-up and check the fbx type inside the exporter.

Choose the highest one available *should be 2011*
Title: Problem export
Post by: Ferry on December 24, 2010, 07:48:59 am: We are preparing the update for the demo as well if you can test it for us that would be great.

Â

Here is the link. Please let us know if you downloaded it. If you are a first time user please also download the original through the main website.

Â

http://www.lumion3d.com/downlo.....ate1RC.exe
Title: Problem export
Post by: Artur Brzegowy on December 24, 2010, 09:08:26 am: I tested your files Nik in Lumion Update 1 and it works ok (both FBX and Lumion),

Let as know if it works for you as well.
Title: Problem export
Post by: jrh on December 24, 2010, 09:18:46 am: Â i have the same problem.

- * .dae * .fbx the same,Â theÂ textureÂ doesn't appear.

maybe the 3ds Max 2009 bug

-fbx latest version (fbx20113_1_3dsmax2009_win)

if you just import models not animation,you can tryÂ *.obj , it works.

Â
Title: Problem export
Post by: Artur Brzegowy on December 24, 2010, 02:58:46 pm: Hi Jrh,

Do you use Lumion with Update 1?

What kind of max material do you use?

Could you post your example file?
Title: Problem export
Post by: jrh on December 24, 2010, 04:16:56 pm: ha... that's old version.

i will try Update 1 test it.

thanks .
Title: Problem export
Post by: Nik on December 26, 2010, 10:24:04 am: Artur, I tested the update Lumion problemma but remained in the window selection models do not have previews. And the scene put the empty box without a model. I understand that the most likely to blame the model but since I'm not alone do the project then such errors can not be avoided, I would like to find an algorithm for solving such problems.
Title: Problem export
Post by: See3D.be on December 26, 2010, 11:11:11 am: Please post the model (or part of) so we can check the model, it will be likely the model issue.
Title: Problem export
Post by: Nik on December 26, 2010, 11:28:25 am: I test all with the same part of the model http://rapidshare.com/files/43.....2/4444.rar
Title: Problem export
Post by: karlo on December 26, 2010, 03:09:51 pm: Hi Concerning importing, i was just wondering if you can suggest a software that actually can createÂ the easiest way to add lightmap to the 3d model before it goes to lumion?. at the moment i haven't seen anyone besides the tutorial that actually tried doing a lumion movie in youtube that has lightmap. Thanks
Title: Problem export
Post by: karlo on December 26, 2010, 03:57:50 pm: Hi lumion team, just wanted to share my lumion story. ever since i showed a demo of your software to my Boss and emailed the linked of your website, he was instantly blown away with the quality and speed that straight away emailed our I.T. department to go and purchase one license. at the moment i am working on a temporary license via your license server and still waiting for the shipment of the dongle. just want to express my gratitute and congratulate the team that created this software.. finally broke the barrier between full time designer-planner and full time renderer. good job guys.
Title: Problem export
Post by: Ferry on December 26, 2010, 05:33:41 pm: Hello Karlo,

Â

Nice to hear your story! Lets hope more follow like you! We will invest in content like cars with automatic moving wheels and eventually with a bigger budget we will try to create higher quality characters. So spread the word that will help a lot! Marketing has never been our strongest point :P

Â

As far as a goodÂ light mapperÂ goes we will of course try to create Lumion so that you don't need one. For now other people might have a better idea what to use.
Title: Problem export
Post by: karlo on December 27, 2010, 03:14:03 am: Thanks, i hope the new features will still be another update of the original version. at the moment i can only suggest option for IES imports and a collection of light fixtures with light value in them.. Thank you and more success..
Title: Problem export
Post by: Ferry on December 27, 2010, 08:02:19 am: Many updates are still to come for the current version and for free.