Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: [email protected] on December 13, 2017, 09:33:58 am

Title: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 09:33:58 am
my gtx 580 showing very slow graphic cards pls help.
whe i render video 640 res i take 4 hrs
Title: Re: gtx 580 issue
Post by: peterm on December 13, 2017, 10:00:44 am
Hi [email protected]

The GTX 580 has a Passmark of 5021, so that means in general you can only work with Simple Scenes.   See Which graphics card do you need? (https://support.lumion.com/hc/en-us/articles/360003476753-Which-graphics-card-do-you-need-)

Is that what you are trying to render?

Also, how long renders take depends on what Effects you are using in the movie, and at what render Star Quality settings, as well as how long the movie is.

Let us know those details and also what product and version of Lumion you are using.  Thanks in advance.
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 10:51:39 am
using 8 version with night time effect ,minumum quality 640x320 and 4 star small area in 6073 frame
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 10:54:26 am
and 4hr render
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 10:58:24 am
this the render attached
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 10:59:26 am
pls help any solution to troubleshoot my graphics card
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: [email protected] on December 13, 2017, 11:38:05 am
heres the bench mark in lumion
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: Floyd on December 13, 2017, 01:53:20 pm
Hi [email protected]

I'm not exactly sure what the problem is you have. Rendering 6073 frames in about 4 hours is about 2,5 seconds for a frame. That doesn't sound so bad to me.

We can't make you graphics card any faster. What might help is to make sure you've installed the most recent drivers.

You can check/download the latest drivers for your GTX 580 here (https://www.geforce.com/drivers).

Title: Re: [Awaiting Reply] gtx 580 issue
Post by: Morten on December 13, 2017, 08:38:03 pm
Please also click here (https://support.lumion.com/hc/en-us/articles/360003474413-Why-are-Spotlights-not-casting-shadows-501) and follow the instructions in the Knowledge Base article to ensure that all available Windows updates are installed.

When you're done, please follow step 4 in the Knowledge Base article.

Thanks in advance.
Title: Re: [Awaiting Reply] gtx 580 issue
Post by: peterm on December 14, 2017, 12:29:07 am
Also, please follow the instructions in Step 2) of our Knowledge Base Article: How do you get technical support? (https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-register-your-License-Key-and-get-technical-support-) on registering your Trial license.