Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Meems on October 16, 2017, 03:13:56 pm

Title: [Awaiting reply] Help request
Post by: Meems on October 16, 2017, 03:13:56 pm
Hello sorry I am new to lumion
And from few days i had a problem, icons like materials, move, build .... etc. are smaller in size than before
I can barely read what is written
Can you please help me?  :'(
How can i take it back to its original size
Title: Re: Help request
Post by: Morten on October 16, 2017, 03:26:36 pm
Hi Meems, welcome. :)

Which version of Lumion are you using? Lumion 6.5.1 Pro?

(This is shown on the Settings screen)
Title: Re: [Awaiting reply] Help request
Post by: Meems on October 16, 2017, 03:41:27 pm
Thank you Morten for your reply.
It's 7.4
Title: Re: [Awaiting reply] Help request
Post by: Morten on October 16, 2017, 03:50:00 pm
Can you attach a screenshot of the Settings screen please? (With the version number visible)
Title: Re: [Awaiting reply] Help request
Post by: Meems on October 16, 2017, 03:57:23 pm
Yes of course, it's in my job computer, i left home already
I'll attach it tomorrow
Title: Re: [Awaiting reply] Help request
Post by: Morten on October 16, 2017, 04:29:47 pm
Thank you.
Title: Re: [Awaiting reply] Help request
Post by: Meems on October 17, 2017, 03:08:49 pm
Sorry it's 7.3 not 7.4
Title: Re: [Awaiting reply] Help request
Post by: Morten on October 17, 2017, 03:32:57 pm
Thank you.

The next step is to follow these instructions to register your license:

Knowledge Base article: How do you register your License Key and get technical support? (https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-register-your-License-Key-and-get-technical-support-)

Doing so will give you access to the full forum for registered users (which is hidden until you register a license). Please note that this forum topic will no longer be visible to you after registering a license, so please post a new topic in the 'General questions' section when you are done. We will then merge both topics and reply to your question.

Thanks in advance.