Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: eeis on October 13, 2016, 12:29:02 pm

Title: Download trail stops
Post by: eeis on October 13, 2016, 12:29:02 pm
Hello, the Lumion installer for lumion 5.3 trail stops downloading at the end by processing the download files. I tried downloading it as an administrator and resetting the internet settings but this doesn't help. Can you help me or send me the setup?
Title: Re: Download trail stops
Post by: Morten on October 13, 2016, 12:36:29 pm
Hi eeis, this means that something on your PC is preventing the Download Manager and/or the Lumion installer from running correctly. Typically this is caused by overzealous anti-virus/firewall/security software. Have you tried to temporarily disable your internet connection and your anti-virus/firewall/security software to see if it helps?

By the way, I ought to mention that Lumion Demo 5.3 is about 1 3/4 years old by now and quite limited.

As a better alternative, I would recommend that you click here ( and follow the instructions to get the fully functional 7-day Trial version of Lumion Pro 6.5.1. This version includes everything that is available in the commercial version, and supports all the latest CAD software such as Revit 2017, SketchUp 2016 etc. Support for ArchiCAD 20 is currently under development.

To ensure a smooth evaluation period, please also make sure that your PC meets or exceeds the minimum system requirements (, and that the latest graphics card drivers and all Windows updates have been installed (even optional ones). Otherwise Lumion Pro 6.5.1 will not work.