Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Grasstec on July 19, 2016, 11:45:20 am

Title: [Awaiting Reply or License Registration] Drone Mesh Quality Reduced
Post by: Grasstec on July 19, 2016, 11:45:20 am
I have created a mesh using aerial photography in Context Capture. When the mesh is viewed in ContextCapture, Acute Viewer & Autodesk remake it looks great. However when viewed in Lumion the quality is greatly reduced and the mesh looks lumpy. I think it has something to do with unlocking normals but as Lumion has no editing options for meshes I am stuck. I have tried FBX OBJ & Collada formats. An help would be greatly appreciated.
Title: Re: Drone Mesh Quality Reduced
Post by: Morten on July 19, 2016, 01:14:53 pm
Hi Grasstec, you've posted your question in the support section for the Lumion Demo and Lumion Trial versions.

Before we proceed, please let us know which version of Lumion you're using. This information is displayed on the Settings screen.

If you're using a commercial license, for example Lumion Pro 6.5.1, please click here (https://support.lumion.com/hc/en-us/articles/360003490033-How-do-you-register-your-License-Key-and-get-technical-support-) and follow the instructions in step 2 to register your Lumion license. This will give you access to the full forum for commercial users where we can help you trouble-shoot the issue.

Thanks in advance.