Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: khasani on July 05, 2016, 05:08:17 pm

Title: Display problems with AMD Radeon R7 M340
Post by: khasani on July 05, 2016, 05:08:17 pm
Hi,

I have a HP Probook labtop where I installed Lumion 5.3.

I have display quality issues (I suppose due to the graphical card : AMD Radeon R7 M340).

Here a screen capture : http://www.hostingpics.net/viewer.php?id=461846pblumion53.jpg

I've already install the latest drivers. Do you have any idea how to solve this ?

Thanks in advance,

Kreshnik
Title: Re: Display problems with AMD Radeon R7 M340
Post by: Morten on July 05, 2016, 05:58:44 pm
Hi Kreshnik, I'm sorry but your graphics card does not meet the minimum requirements for running Lumion.

I could not find a match for your graphics card in the PassMark database but the slightly better card (Radeon R7 M360) only gets 634 points (http://www.videocardbenchmark.net/gpu.php?gpu=Radeon+R7+M360&id=3228), and the bare minimum requirement is 2,000 points.

There's more information in this Knowledge Base article (https://support.lumion.com/hc/en-us/articles/360003476753-Which-graphics-card-do-you-need-).