Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: madmax2000 on December 05, 2010, 06:37:12 pm

Title: license system in laptop
Post by: madmax2000 on December 05, 2010, 06:37:12 pm
Hey guys, just bought the program, it's great! Congrats....

 

I've got a question though....sorry if it appears obvious to everybody else....I downloaded Lumion from my apartment and installed it on my laptop and it works perfectly from home.....I brought my laptop to my studio and tried to open Lumion from here and it appears to stall.....

 

Does the license work only from my apartment? Does the IP address get saved or something? I know I read something like this.....

 

Please let me know! Thanks
Title: license system in laptop
Post by: Ferry on December 05, 2010, 06:58:13 pm
We will send you your hardware license key of course. Then you can put that in a server (which is a save option so you don't loose it) or carry it with you.

 

Currently you are using our license server which uses a firewall to not allow everyone on it. If you login on the forum and your account is flagged as active for the license server your IP address which you used is put in to the firewall list.

 

This means that if you switch computer you probably first need to login on the forum wait a bit and then try the server.

 

Ones you get your own key this is of course immediate.
Title: license system in laptop
Post by: madmax2000 on December 05, 2010, 07:25:00 pm
Ok. I think I get it. Thanks Ferry.....I'' give it a try....!