Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Morten on June 11, 2011, 10:34:39 am

Title: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 11, 2011, 10:34:39 am
What's new in Lumion Basic 1 Service Pack 2

Apart from numerous bug fixes and the new plug-ins, here's a brief list of changes/improvements:
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BUILD SECTION

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MOVIE SECTION

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I'm pretty sure there's stuff I've forgotten to add to this list - we'll see :)


What's in the plugin packs so far?

Here's some info on what's in the Packs so far (this will change in the future as we upgrade the Packs with more content):
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TREES & PLANTS
The Trees & Plants Pack is great value for um... credits as it contains a whopping:

I think it's fair to say that there's something for everyone in this pack, for example 12 new willow species/variants, 12 types of bamboo, many flowering trees/plants for Spring scenes, autumnal leaves on trees for Autumn scenes and loads of new evergreens and broadleaf trees in general.
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PEOPLE AND ANIMAL PACK

You've probably already seen the new 3D silhouettes in the video on the frontpage :)
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MOVIE EFFECTS PACK

I could waste a thousand words on explaining how cool these effects are, but we'll have some renderings/videos ready soon, so you can see for yourself.
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SPECIAL EFFECTS PACK

The effects can be customized with various parameters to fit a multitude of situations.
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ENVIRONMENT AND WEATHER PACK

I'm sure you've already seen those in the videos on the frontpage.
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Stay tuned for some examples of what's in the new plugin Packs.


About the credit system, the plugin packs, upgrades, Lumion Basic 1 SP1 vs Lumion Ultimate 1 SP2 and Lumion 2 (Due in late 2011)

Here are some answers to all your questions about the credit system, upgrades, Lumion Basic versus Lumion Ultimate etc.

Owners of a Lumion Basic license bought before the release of SP2 get 1000 credits as a bonus for being an early adapter. If you go to the Customer Area there should be 1000 credits on your account.

We obviously want to keep adding new content and functionality to the existing plugin Packs to make them worth the investment.

Since you get the first plugin Pack for free (1000 credits) as a Lumion Basic customer, it will only cost 4000 credits to upgrade (minus the cost of any plugins you already own).

Example
If you get 1 plugin for free, then purchase 3 plugin Packs at 1000 credits each, and finally decide to upgrade to Lumion Ultimate, you will only have to spend 1000 more credits. And once you have Lumion Ultimate, you will no longer be required to purchase plugin Packs.

We hope to have more plugin Packs ready later. Some of the proposed Packs are as follow (this is subject to change):

I should also mention that there will be a whole range of ways to earn credits in the future, for example by helping us sell Lumion, or by providing us with models for the object library. So upgrading should be a lot more affordable if you help us out.

In addition, you will also see an expansion of the base object library in Lumion Basic/Ultimate once version 2 is released in late 2011.

EDIT: I am clearly making people more confused by speculating about the upgrade fee, so there's no point posting anything until we know for sure what Act-3D have decided.

Please stay tuned for an official statement from Act-3D regarding the cost of the upgrade from Lumion Basic/Ultimate 1 to 2.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 11, 2011, 05:54:43 pm
"Sound Pack (3D sounds"
Does it mean 5.1?  :-D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 11, 2011, 06:01:40 pm
"So if you pay for the upgrade from Lumion 1 to 2 in late 2011, regardless of whether you own Lumion Basic or Lumion Ultimate, you will continue to receive free upgrades of the existing plugin Packs that you own until the next major upgrade of Lumion from v2 to v3, presumably in late 2012."

Does this mean that the upgrade price will be fixed for all customers, regardless of if they have Lumion Basic, Lumion Basic + a couple of plugins, or Lumion Ultimate?
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 11, 2011, 06:46:00 pm
NOTE: Please check back for an official statement from Act-3D regarding upgrade fees for Lumion 1 to 2.
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EDIT: I am clearly making people more confused by speculating about the upgrade fee, so there's no point posting anything until we know for sure what Act-3D have decided.

3D sounds in Dolby 5.1 surround sound would indeed be very cool - Remko can probably shed some light on whether this is planned for the Sound Pack :)
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 11, 2011, 06:59:08 pm
So... If I only have plugin packs, when Lumion 2 is out I must only pay 1/3 the price of a new Lumion Basic license. That's $366.

But... If I'm a Lumion Ultimate Customer, when Lumion 2 I must pay 1/3 the price of a new Lumion Ultimate license. That's $733, almost like buying Lumion... again. This means I will have paid almost three times the original license price in less than a year.

To recap:

If you have 4 plugin packs, your upgrade price to V2 is $366
If you upgrade from 4 plugin packs to Ultimate for 1000 credits, your upgrade price to V2 becomes $733

This means it's a bad idea to upgrade to Ultimate.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 11, 2011, 07:29:23 pm
NOTE: Please check back for an official statement from Act-3D regarding upgrade fees for Lumion 1 to 2.

Here's what Ferry said in his post in February this year:
"We will try to have a new major version each year. [...] We often used to ask around 30% for the upgrade. But we don't know if we'll change our pricing with version 2.0. [...] Remember that all this information is under subject of change!! We want to remain flexible and adjust to different situations. But at least this is for now our general idea."

EDIT: I am clearly making people more confused by speculating about the upgrade fee, so there's no point posting anything until we know for sure what Act-3D have decided :)
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Aaron on June 11, 2011, 07:36:52 pm
Can't you guys put all of this incredibly detailed info into some kind of a nobrainer-flowgraph upgrade-path-selector widget? You get to push a button, asked a couple of simple questions and moments later a fine looking sheet of info pops-up, stating the price and what else might be of importance (like a rough roadmap, features included, features projected etc.)

These questions will come back over and over again until it's a bit more clear for everyone just where things are going and what it's going to costs ;-)
Not saying you have to disclose your ultimate goals etc. but a touch of clarity wouldn't hurt here  :D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 11, 2011, 07:43:52 pm
Yes, that would be nice :)

I'm guessing Act-3D will comment on the exact upgrade price soon though - until that happens the rest of us can only speculate.

Without this information, it is indeed tricky to decide whether to choose a bunch of plugin Packs or Lumion Ultimate.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: mischa on June 11, 2011, 09:13:59 pm
I thought that ultimate means only Lumion basic + all plugins. That will mean, after my understanding, that I only have to pay for the lumion basic upgrade and the upgrades of the plugins will be free and not that I have to pay a higher price for the update of lumion itself...
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 11, 2011, 09:19:17 pm
Please wait for an official statement from Act-3D regarding upgrade fees for Lumion Basic/Ultimate 1 to 2.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Remko on June 11, 2011, 11:24:45 pm
Because the plugins make it a bit difficult to figure out what an upgrade from v1 to v2 will be we will simply have a formula calculate the upgrade price for you. In general our upgrade policy has always been to offer upgrades for a major version for 2/3 discount.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: ben1arch on June 12, 2011, 04:31:15 am
I bought Lumion 2 weeks ago and it was my understanding that we get the upgrade included.  If you look at the upgrade preview, lots of cool stuff.  Here's the kicker though, all the cool stuff isn't included in the upgrade.  That costs extra.  Almost double the price.  I thought this was a reasonably priced program.  It no longer is.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Remko on June 12, 2011, 11:54:36 am
We have updates which are free for all. The upgrade from v1 to v2 will cost extra but it will be a big update. We also introduced new features in SP2 that are available as plug-ins or as part of the Ultimate Lumion. All basic users get a free plug-in so you can choose which of the cool new plugins you want.

The basic version also has many new things in SP2:
- New color pickers
- New Tone mapping and flares
- Value type-in for sliders
- Effects can be animated in movie mode
- Improved weather mode gui
- Improved moving of objects
- And probably I forgot some more features....


 
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Gray Bear on June 12, 2011, 11:59:06 am
Yes, I couldn't have agree with you more ben1arch. I too was delighted that Lumion Sp2 has so much improvements, but they all comes with a price tag. It's totally fair that most of the plugins like the awesome collection of new trees/species, fly swarms and people requires existing users to pay extra to get them since Lumion must have paid a considerable amount of license fee for the copy rights.

What I felt really disappointed is that i thought some of the plugins should be a built in features for Lumion Basic users, but now is locked and become purchasable like the Movie effect and Environment weather plugin. To be fair again, each of us did get a free choice of plugin to start with, but you know the feeling of being seduce to buy a car from a dealer who has promised the world to you before you pay for your bill, and ended up taking away the wind screen of the car and say you can still drive the car without it or else you can pay extra to get it back.

Also, there are not enough details of the plugins or not even a drive test for us before we choose for a plugin that suits our needs.

I understand that Lumion sp2 Ultimate edition will include more plugins for free in the future, but we need to wait and wait again and pay for that in advance. I don't think many of us existing Lumion basic users  would want the same scenario repeat with Lumion 2 when it comes out where we pay for the upgrade and  all we get is a Lumion 2 basic edition with all the important build-in widgets lock for us to shop again.

Sorry about all the nagging, but I am sure I am not the only who feel cheated and losing faith with Lumion.

I bought Lumion 2 weeks ago and it was my understanding that we get the upgrade included.  If you look at the upgrade preview, lots of cool stuff.  Here's the kicker though, all the cool stuff isn't included in the upgrade.  That costs extra.  Almost double the price.  I thought this was a reasonably priced program.  It no longer is.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: SEVERINO on June 12, 2011, 02:01:42 pm
I also agree with this opinion, each time Lumion presents a new update (SP1, SP2, etc.) offers new promise with new products, plugins, etc., which are fine for commercial item Lumion but in the end, reality is not exactly as planned, or at least what we expected users.

Lumion Lords, I explain and correct me if I get confused:
In our company, we have a 64-bit SP2 update, which is not working properly, waiting for solutions and debating whether to buy the 4 pack of plugins that clearly need to have the Ultimate Lumion, considering where we get the new spending 600 € which involves the purchase of 4 packets Lumion plugins. Moreover, with new access to the program, we must necessarily an internet connection because the USB key Lumion SP1 is no longer valid and, furthermore, can only work on the computer we install SP2 Lumion. Now I have a big question to resolve since I have a set schedule for work in the office and a laptop for working away.

Therefore sacrifice power or fixed equipment of the office or in the evenings, weekends and holidays Lumion I can not work with the laptop. I hope I know how to appreciate my big problem, or sacrifice the most out of fixed equipment or I can not work outside the office.

As for the promises of updates, corrections, improvements, etc., frankly, our opinion, is that reality is what it is and what you can come and we'll see. We are delighted with the program, but disappointed with the sales system. In Spain there is a proverb that says: "Better a bird in hand than 100 flying" and the economic crisis we are experiencing .....
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Pete Stoppel on June 12, 2011, 03:12:29 pm
Really Brian?

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We will join together to expose and prosecute such fraud!

If I were you I'd refrain from such words, you know what I'm talking about.

FWIW I'm Solo from SCF (if that helps your memory)
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 04:10:49 pm
My two cents....

You need to have grown up in the development world to get what is going on here. This group, Lumion, is something I have seen before...not often. When I say group I mean development group. There is a great gap between software development and business...always in the beginning, with every fledgling product.
Right now I would characterize the Lumion development team as a bunch of drunk babies high on a phyco-technical extravaganza!! ...and they should be...lets face it, Lumion is fantastic in so many respects.

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Can't you guys put all of this incredibly detailed info into some kind of a nobrainer-flowgraph upgrade-path-selector widget? You get to push a button,

What a smart idea ...and yes it will come I bet. :-D

I have also lost my patience already once but I am now seeing these guys as having some very outstanding ideas....they just need to stop being so gleeful now and focus a bit closer on the business...all of those things you have been discussing are heavy on their minds...they are going to adjust their own values as they go and become more confident that on-going revenue will support their efforts. They will become more mature and stop spilling the beans on new features before they understand their value.

I'm going to stick with these guys....hey!!...maybe I could help them later with something simple like an IPO... :-D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 04:43:33 pm
This is funny... ;) my reputation has dropped to 0.....he he he!!   somebody bail be out!! :D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 04:47:01 pm
My word!!! I'm going down....blub-blub-blub..... :+
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Pete Stoppel on June 12, 2011, 04:47:36 pm
lol, I dropped 3 points. Did I touch a nerve?

My point here especially to Brian is, it's okay to be upset, but tone down the rhetoric and threats.
Especially if you have skeletons in your own closet (which I will not discuss in open forum)

ps* got you out of negative.  :-D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 12, 2011, 05:41:35 pm
First of all, I think we can all agree that the launch of Service Pack 2 has not been without glitches, for example the problems with the 64-bit version and the fact that some users were unable to activate Lumion. Some of those issues are still waiting to be ironed out. It's been frustating for us as well that this didn't go as planned, and on behalf of the Lumion team, please accept our apologies. To put it bluntly, this blows and we want to do better next time!

I'd like to deal with your complaints, too.

It has been mentioned a number of times, both in the forum and on the preview page for Service Pack 2, that not all the new features would be free. For example here:
http://lumion3d.com/lumion-update-2-preview/ (http://lumion3d.com/lumion-update-2-preview/)

1) However, some of you feel that a higher proportion of the features that were announced earlier this year should have been included for free in the service pack, and you don't like the new two-tier system of Lumion Basic and Lumion Ultimate.

2) The price for the new plugins and for Lumion Ultimate has also taken some of you by surprise and you feel disappointed and in some cases upset. Also, it has been argued that some of the plugins are not (yet) worth the asking price.

3) Some of you do not like the fact that the USB key has been replaced by a requirement to activate Lumion online the first time you use it on a different PC.

Did I leave anything out? If not, I'll make sure your complaints are forwarded to Ferry, Arthur and Remko. Please note that Ferry is on holiday with his family until the 27th of June to avoid a complete burn-out after all he did up until the release.

In the mean time, I'd be grateful if you could remain reasonably calm, try to stay on topic and please avoid personal attacks, despite the frustration you are feeling and the unanswered questions you may have.

If you play by those simple rules and tell them what your concerns are (without too many exclamation marks I might add ;) ), I'm 100% sure they'll listen and consider your side of the story.

Unhappy customers are obviously in no one's interest.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 06:06:59 pm
CRhoades ...you are an opportunity staring Lumion in the face. I bet they will not pass it up.
Cheers!
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Morten on June 12, 2011, 06:12:07 pm
Thanks for taking the time to share your views, Conrad. It's obvious that you care deeply for Lumion or you would not have spent your spare time on writing this - I don't think anyone is going to dis your reputation for that. And if you get the impression that Lumion and the new plugin system is purely a $$$$ scheme then we need to change our ways, and at the very least communicate a lot more with you guys. Ferry did actually ask everyone what they thought would be a reasonable price point for plugins and if I'm not mistaken only GabrieleFX replied, but this goes to show that we can't rely on everyone reading and responding to all forum posts.

In any case, rest assured that your opinion will be taken into consideration once the dust has settled and Ferry, Arthur and Remko have had a chance to stick their heads together.

Hang in there please!
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 12, 2011, 08:09:24 pm
SketchUpBBS?
Hey, you're famous... You're behind the largest SketchUp website in China! Welcome!  :-D
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 08:22:18 pm

OOPS! you gave it away Miguel...lol

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SketchUpBBS?
Hey, you're famous... You're behind the largest SketchUp website in China! Welcome! 

Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 12, 2011, 08:36:25 pm
Well, China has like 76x the population of my country (Ecuador), so owning a website that reaches so many people is huge!
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: BMcIsaac on June 12, 2011, 08:45:05 pm
Yes
Quote
you are an opportunity staring Lumion in the face

that was my hint!!

There is a great opportunity here....in view of a recent slip up with words related to China in this forum. You may not have seen the post... but it was purely a slip and not the considered view of the forum or Lumion management I am sure....people sometimes get off handed with their words...I know I once started to sing eeeny-meany-miney-moe at a RAP concert...I really didn't mean it.

China is the new frontier for marketers and Lumion has a chance to build up some trust and respect with this contact.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: cpercer on June 12, 2011, 09:16:59 pm
I am not a diplomat, and I will happily delete this public post if asked by the developers as I dislike being a part of controversy like this.  It may come off as sour grapes to some but I'm trying to look at this objectively as a customer to avoid that tone.  As a paying customer who has gotten to participate in using not so perfect evolving software, it is my right to chime in.  This has after-all become about $$$$$ and an emotional response due to encouragement from Lumion developers for excited customers to help Lumion become a better program for the end-users.  This can easily blur into a false illusion.  Companies are about $$$$ after all.

That's a pretty cynical way to look at things.  I don't think the Lumion team is all about the $$$$.  I recognize that there are many more ways the devs could take advantage of us if they wanted to.  The fact is that as Lumion users, we have it pretty good.  Whomever thought they were never going to have to pay for additional content has been using too much Sketchup.  There is no false illusion here.  As an early adopter I knew I was buying into an incredibly cheap program for what I was given.  I knew it was a developing program and at some point there would be an upgrade that would cost money. The devs never hinted otherwise.

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Lumion wants users help, to make the program better and customers have to pay said company $$$$ to freely give the company tips on how to make the software better.  I had felt what was cool about Lumion so far is the response one gets back from the development team on how to improve the software for end users.  I know I have thrown out a couple of no-brainers on how to improve the software and they have shown up in updates.  Borrowing from the tactics used by the company on customers I should have demanded 1000 credits for each suggestion (of course the whole credits thing did not exist when I got in so how would I know of the evolving scheme).  Scaling of trees and objects - numerical sliders..... Just a couple of things I have suggested that are necessary to make the software useable. (Who has not benifited from these suggestions? - they were universal in need)  You can look at my past posts to see these as factual statements.

Wow...  Take a look at any other software forum out there.  People get on forums to exchange ideas on how to improve their use of the program, usually with other users.   I would be very impressed if you could find another piece of software whose developers are as active on thier forums as the Lumion team is on this one.  As for being paid for tips, I see it as me telling the Lumion team what I want to see in the program and they give it to me (how cool is that?!), then I use those new features to make money.  Since the release of Lumion, there have been several major and minor updates all in the span of 6 months, like a bunch of monkeys chugging away at typewriters working to pump out the perfect copy of Dickens.  But why should we pay them?  After all, they're just monkeys.  By the way, thanks for your no-brainer suggestions.  None of the other users ever mentioned any of those things.  You can check everybody's past posts.

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I have read practically every post in this forum.

Welcome to the club. 

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I will go out on a limb here and speak for many that have bought the program.  If you disagree with this statement and you don't feel this does not speak for you then I understand and welcome the rebuttals.  Every person that has bought this software is MOST interested in improving it and those who post in the forums want to help the developers get this software RIGHT.  That is the number 1 item in everyone's book.  Get the software right. Beyond all the cool additional effects, etc....get the base software right.  If you get it right and listen to the users in the real world - everything will fall into place.  The money will come.  The software will dominate.

I am most interested in selling a product to my clients.  Aside from a few bugs, the software was right from the beginning.  It immediately allowed me to produce high quality animations at incredible speed with little to no learning curve.  I was about to go crazy trying to get that out of Revit.  Since I first purchased Lumion, the software has only improved.  The Lumion team is listening to the users and everything is falling into place.  The money = SP2 and V2 (monkeys at typewriters).

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It appears there is a feeling of disingenuity/confusion from Lumion that is swelling with this latest software release.

I get the confusion part, but when has the Lumion team ever lied to us?

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You pay to play!  We all know that.  Just how it goes right....Right?  I know I mentioned a few months ago about being worried about keeping up with the pay to play scheme that software companies use to maximize profits when they are taking off from the ground and those who are in early either are appreciated by the software company or are discarded along the internet highway as they are priced out.  I think people feel like they might already be getting thrown under the bus in purchasing software that is evolving and not quite right yet as it moves ahead onto bigger and better things - essentially leaving users who are trying to contribute in the dust (who have not even owned the software for a year - and it has changed all over the place in that year).  Don't know that it is coming from people who always post in here or assist with the developers - they only know who speaks to them and helps them out. 

How are you getting priced out?  Has Lumion not paid for itself already?  It has in my firm.  And how are you getting left in the dust?  The devs have incorporated your suggestions and in the 6 or so months the software has been public, it's basic operation has gone unchanged.  Everyone who makes an informed decision about whether to buy Lumion should be aware that the software is undergoing constant development.  Every piece of software is always undergoing constant development.

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I was one of many who got duped by the VUE franchise boondoggle.  Was exciting at first - but ended for me in total dissatisfaction and a feeling that ultimately I got ripped-off.  I used it to some success but what a nightmare.  I have had no hesitation in praising the Lumion team and thanking them and telling them how awesome everything is.  But why should I - I paid for the software.

Looks like you're 0 for 2.  Good thing Lumion doesn't charge a maintenance fee for extra support (VUE), then you'd be 0 for 3.

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So as a paying customer - who understands how software companies build up a product and a consumer of these products - I had the feeling that there was something special about being a part of this development of the software and something a little bit different in the approach from the Lumion team.  I had no problems throwing out advice to the Lumion development team about how to improve the software for end-users.  As a practiced Landscape Architect and now back in school working on my Masters of Building Architecture, with over 15 years of computer modeling experience, I am Lumion's expressed main audience.  Over the next 3 years I will be touching all the newest architectural software in existence and will throw it into Lumion for my visual outputs.  I will be cranking out many many computer models over the next 3 years and 100's of students will lay their eyes on them.  A lot of young designers will get to see the strengths and weaknesses of Lumion and will have the opportunity to be critical of it's flaws.   But will I share with them what program it is?  Or will I keep it to myself and tell them it is something else.  Why should I spread the word?

I guess I just don't understand why you feel so burned, but you'll share because you want to be that guy.

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So I got in pretty early of this Lumion experiment (it is exciting right) - feel like I have contributed to improvements from an end-user stand point (maybe the developers feel differently) - watched the product go on sale after I purchased it - watched my suggestions be added to the software - watched myself get priced out of some new features (which maybe I could help them improve some things in those also if I could afford them as a student now) - realize the reality that I won't get to have my work displayed on a Lumion highlight reel because I don't have all the cool new features - using a SP2 that is indeed a heavier program due to all the stuff I can't access as I dance on the boundaries of my current hardware configurations and can no longer open up previous models - damn.

Lumion didn't make you go back to school.  You chose to make a change in your life at the same time this cool program came out, but don't worry, there is talk of an educational version.  Congrats btw, it's a very hard sacrifice to make, speaking as a non-traditional (older) student.  You probably realize all to well that the computer game (hardware/software tug of war) will never change so no point in complaining.

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Don't get me wrong.  I am happy that I have the software - it is cool.

But, now I have a clear picture and I can see myself as viewed from the company as purely $$$$. I suspected it - now its just a clear reality.  Why should I help improve this software from a user stand point?  it works for me - I can always figure out work arounds - stay away from glass reflections of 20' tall people in them (things like that).  Other gaming engines will be around the corner.  Why should I be loyal?  Why not wait till LumionV3 when all the upgrades become standard?  Each time I find a bug give me a 1000 credits.  Each time I suggest something that would improve the software give me a 1000 credits.  Each time it goes on sale and I didn't get in on a sale price give me a 1000 credits.  Or rather I just won't participate and let others give away their time for free to a company that charges them to use it to improve it, that ultimately sees them as $$$$, and is not coming off as caring about customer loyalty as those who gambled with the company's product get tossed to the side as quickly as they jumped in.  Who cares right?  It is such a great program that everyone will use it. 

It's just so cynical.  I feel sorry for you and all the other pessimists out there.

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Maybe this is harsh - but that is the gut punch I got from this.
I am not meant to be attacking anyone or any company - other than VUE  :-r
I want to see nothing but success for the Lumion Team.

Not intending to add to the piling on - expressing myself as a paid customer.
If I was rolling in the $$$$ I probably would not post as I would just buy the software and move on.

I still love the program.  Best thing since sliced bread.

You don't act like it.  I bought Lumion the first day it was released and since then I have been able to produce high quality animations in short time periods.  Then I got the 64bit version for free.  Then I got all my updates for free.  Did you know that VUE charges for updates?  From VUE 9 to 9.5 all you really get is some rolling clouds.  I got rolling clouds, smoke, fog, water fountains, improved tonemapping, better translation controls, better color controls, faster framerates, better movie controls, etc. all for free.  Now I want some extra trees, so I guess I'll realize how good I've got it and give the monkeys a treat.

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Guess my reputation will go into the toilet after this post.
Not that I have one anyway.
Just speaking my mind - which people often don't like.

Thank you
 

No, I'm not going to decrease your reputation. 

Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: cpercer on June 13, 2011, 03:57:16 am
Just for the record -
since I have been copy and pasted so I can't just delete my post now and make it go away.
And since I have now been labeled "That Guy" for expressing oneself.

I called you "that guy" because all you talked about in the beginning of your post was how you felt like you had invested a lot of time into helping improve Lumion, then in another section of your post you implied that you had the power to introduce hundreds of new users to Lumion, or not since you had been disillusioned by the new pricing structure.  All of your comments seem written to garner some sort of appreciation from the devs, so why would you not want the same from hundreds of students with whom you can pass along your discovery?

I read your post several months ago, and had your name not been next to each of the posts, I would swear they were written by two different people.  In your more recent post, you seem to have forgotten everything you wrote about in the older one.

I'm not trying to single you out, I only responded to your post in particular because it embodied the exact opposite of how I see the development of Lumion.  It must suck as a developer to offer the best and least expensive real-time animation software ever seen and then have to read about how $220 US per plugin is out of everybody's reach, and worse, that some people accuse you of taking advantage. Everyone should be making a killing from offering Lumion to their clients.  Actually, you should be saving enough money to pay for the plugin just by the time you'll save not having to overcome a massive learning curve.  What's easier, smoke in Lumion or smoke in Max?  And which costs less?

Complainers think that the perfect version of Lumion should be available now, but that's not what anyone paid for.  They bought a program in development knowing full well what the program could and could not do.  For example, I have posted that I think lights are an important part of what Lumion should be, but I'm not posting my dissatisfaction that they aren't in this service pack.  And when lights are introduced, I will gladly pay for them because they represent a good value to me.  I know that by using them, I can make even more money from Lumion.  It's wrong to feel ripped off if you did not do enough research to make sure the program fulfills your need prior to your purchase.

I don't mean to come down so hard on you, it just seemed like you knew what you were getting into based on your previous posts.

P.S.  +1 reputation for expressing yourself.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Remko on June 13, 2011, 08:20:01 pm
I think that the Ultimate version is a pretty sweet deal and if it too expensive there's still a lot you can do with Lumion basic. Please note that we have no plans to sqeeze the last cents from our customers. When we decided to provide extra plug-ins we decided that they shoul all offer a lot of value for money so people would not feel ripped off by having to pay extra. The current plugins are already great but we will make them even better to make sure they are worth every penny. We will also improve the value of the Ultimate Lumion by creating more plug-ins and they will all be included in the Ultimate package. In the near future we'll also start special programs to get plug-ins for free. For example if you can get someone to buy Lumion you get a free plugin, things like that.
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: gabrielefx on June 13, 2011, 09:31:00 pm
  8)

whow!

Rhino+grasshopper+Lumion?
Title: Re: Credits, Plugin Packs, Upgrades, Lumion Basic vs Lumion Ultimate
Post by: Ecuadorian on June 28, 2011, 07:39:13 am
I hopee Ferry had a great time in his vacation. He should have returned by now, so I hope you can soon meet up and issue an official statement regarding the upgrade fees from Lumion 1 to Lumion 2.