Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: KEVIN on January 21, 2016, 04:58:10 am

Title: [Info + files requested] opening glass pane
Post by: KEVIN on January 21, 2016, 04:58:10 am
Hi, I"m new in lumion, just need advise what can i do, every time when i do a door or window opening in lumion, the glass panel wrap the frame as well. It look as if no frame at all. can someone help me to solve the problem please.

Thanks
Title: Re: opening glass pane
Post by: peterm on January 21, 2016, 05:25:01 am
Hi KEVIN

Welcome to Lumion.

Each surface in Lumion that you want as a separate material needs to be assigned a separate material in the 3d modelling application.  So the windows/glass needs to be named differently than the frame.  Is that what you are doing?

What version of Lumion are you using, and also what modelling application?
Title: Re: opening glass pane
Post by: KEVIN on January 21, 2016, 06:51:41 am
Thank you to your replied, i use lumion 6, I"m not sure what you mean by modelling application? and i use company cad 3d drawing which already have the frame and the glass name separately, but still got the same problem.
Thanks.
Title: Re: opening glass pane
Post by: peterm on January 21, 2016, 08:20:41 am
Hi KEVIN

modelling application = CAD or other application that makes models that can be imported to Lumion.

Please follow the instructions in our FAQ topic: CLICK HERE IF YOU NEED SUPPORT (https://forum.lumion3d.com/index.php?topic=122041.0) on registering your license.