Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Verginia on October 04, 2013, 09:21:41 pm

Title: Programa Lumion não abre após instalado [ - does not open after installed]
Post by: Verginia on October 04, 2013, 09:21:41 pm
Baixei e instalei a versão gratuita para estudante, mas quando vou abrir o programa, ele começa a carregar mas logo a tela fica branca e reinicializa o computador. já desinstalei varias vezes e instalei novamente e continua o mesmo erro.
Meu note book é um Asus I 7 com placa de vídeo nvidia Geforce com 2 GB só para a placa de vídeo.
O que devo fazer ?

Att,
Verginia
[email protected]
Title: Re: Programa Lumion não abre após instalado
Post by: peterm on October 05, 2013, 01:41:45 am

Google Translate:
I downloaded and installed the free version for student, but when I open the program, it starts to load but then the screen goes blank and reboots the computer. several times already uninstalled and installed again and still the same error.
My note book is an Asus I 7 with nvidia Geforce video card with 2 GB just for the video card.
What should I do?
Title: Re: Programa Lumion não abre após instalado [ - does not open after installed]
Post by: peterm on October 05, 2013, 01:48:16 am
Hi Verginia

Please check which GPU is being used for Lumion.  Sounds like the integrated graphics is being used and Lumion needs to use the NVIDIA card.

Details in this topic: Crash/Driver crash/Blue screen/"Not the same" error on laptop PCs (http://lumion3d.com/forum/f-a-q/crashdriver-crashblue-screen-on-laptops/).

Which GeForce card are you using?