Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Lumeister on September 30, 2015, 05:29:45 pm

Title: Lumion Viewer 5.7 not found in Pro install
Post by: Lumeister on September 30, 2015, 05:29:45 pm
Hi guys, just upgraded several our offices lumion machines from v3 and/or 4.x to v5.7 and i am wondering where the "lumion viewer" is? I saw it when I uninstalled lumion 3 briefly in the program files menu right above the uninstall lumion link, not seeing the viewer in the 5.7 lumion directory in the program files entry, nor seeing it in the program file itself in the file system.

Please let me know if v5.7 came with a viewer, if not, is there a place where i can download it?

edit: terribly sorry, i just realized that in the update email ya'll provided for the latest iteration the viewer download link was included right below the software installer link.
Title: Re: Lumion Viewer 5.7 not found in Pro install
Post by: Morten on September 30, 2015, 05:35:44 pm
Hi Lumeister, Lumion Viewer is a separate download.

The link to the Download Manager for Lumion Viewer 5.7.2 is available in the email entitled "UPDATE: Download Lumion 5.7.2" which you should have received around the 7th or 8th of July.

If you can't find this email, please forward your Lumion 5 license number to my colleagues at office[at]act-3d.com and ask them to re-send the email.

By the way, I'd be grateful if you could click here (http://forum.lumion3d.com/index.php?topic=89381.0) and follow step 2, 3 and 4 to register your license. Registering gives you access to the full forum for Commercial Users.

Thanks in advance! :)
Title: Re: Lumion Viewer 5.7 not found in Pro install
Post by: peterm on September 30, 2015, 11:32:58 pm
Hi Lumeister

 :)  Thanks for advising you have found the link.
Title: Re: Lumion Viewer 5.7 not found in Pro install
Post by: Morten on October 01, 2015, 08:37:04 am
P.S. Please don't forget to register your license.