Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: chess on July 23, 2015, 10:38:32 pm

Title: [Lic Requested] Error Trying to Download Lumion
Post by: chess on July 23, 2015, 10:38:32 pm
I have tried to install Lumion on a new computer and I get the error that the download has been blocked as shown in the attachment.  I have waited more than 24 hours since the last time I tried to download the installer.
Title: Re: Error Trying to Download Lumion
Post by: peterm on July 24, 2015, 12:33:53 am
Hi chess

There have been  changes to the server where the download files are located since that version, so you will need to forward a copy to us of your download email, and we will get the office to send you a new one. (peterm [at] act-3d.com and cc morten [at] act-3d.com)

Also, please add your Lumion 3 license key to your forum Account (click here (http://forum.lumion3d.com//profile/?area=account), scroll to the bottom and enter your license number).  Thanks in advance.
Title: Re: Error Trying to Download Lumion
Post by: chess on July 24, 2015, 02:56:57 pm
I will have my client forward the activation email to the requested email addresses.

Thank You
Colby