Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: gbdundee on June 23, 2015, 02:54:08 pm

Title: MyLumion stops when trying to view in Google Chrome.
Post by: gbdundee on June 23, 2015, 02:54:08 pm

Can you help? When I try and view your MyLumion and in fact my own I get about 3/4 of the blue line around the person standing in the "Globe" and it just stops...nothing no message ...nothing just does not seem to progress past that point. Any clues would be appreciated. Attached shows where it stops each time.Cheers Mike

Title: Re: MyLumion stops when trying to view in Google Chrome.
Post by: gbdundee on June 23, 2015, 02:57:52 pm

Resolved. In Chrome settings turned on Hardware acceleration. cheers

Title: Re: MyLumion stops when trying to view in Google Chrome.
Post by: Morten on June 23, 2015, 03:07:29 pm

Hi Mike, thanks a lot for taking the time to share the solution to the problem.

We'll keep this in mind next time someone experiences a similar problem.

Title: Re: MyLumion stops when trying to view in Google Chrome.
Post by: peterm on June 24, 2015, 01:53:05 am

Hi Mike

Would you please register your Lumion 5 license key to your forum Account (click here (http://forum.lumion3d.com//profile/?area=account), scroll to the bottom and enter your license number).