Why does your MP4 video freeze during playback?

Why does your MP4 video freeze during playback?

Article Details



Poster: Morten
Article ID: 1971
Posted: Wed 04 Jan 2017
Approved: Yes

QUESTION
Why does your MP4 video freeze when you view it in Windows Media Player?

ANSWER
MP4s from Lumion with a 2560x1440 pixel resolution cannot be viewed in Windows Media Player on some PCs due to the higher than average bitrate of those MP4 files.

This is a known limitation in Windows and depends on the PC specifications (harddrive speed and CPU speed), but it's unrelated to Lumion.

Please view the MP4 file in MPC-HC,  VLC or another media player to resolve the problem. Alternatively, you can convert the MP4 file to a lower bitrate and try again.



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