July 05, 2018, 09:21:08 am
Thanks for the update.1.
Please attach a diagnostics report as mentioned in step 2 above.2.
Please upload the Lumion scene to a file host, e.g. WeTransfer.com, and forward the download link to uploads[at]lumion.com (replace [at] with @). Please also let us know which clip number to render.3.
Please follow these instructions to register your Lumion 7 license: Knowledge Base article
: How do you register your License Key and get technical support?
You will then need to just send us a quick email to uploads[at]lumion.com (replace [at] with @) that you have registered, so we can move this topic to the correct Support Board
and get things under way. Once you have done that you will get access to the full Support Center
, but will not be able to see this topic until we have moved it.
Thanks in advance.