June 08, 2016, 05:52:09 am
Hi jdorfman
Thanks for your upgrade

.
Normally you should receive the email from Act-3d within 5 minutes, and a maximum of 30 minutes from the transaction occurring with Avangate.
Like your previous version, it is titled "Getting started with Lumion"
1. Have you checked your email Junk Bin in case it's ended up in there?
2. What version have you been using?
3. How long ago did you do the online transaction? Please confirm it was from the Act-3D web site
Upgrade page.