Topic: [Resolved] Upgrade dilema

[Carnaggio]

I purchased and additional seat, for a total of 2, in early October that indicated I would have a free upgrade to version 7.  When I try to upgrade I am being charged for two upgrades rather than one.  What do I need to do to avoid the additional charge?
Thank you

[Morten]

Hi Carnaggio, thanks for deciding to upgrade - that's much appreciated!

Please forward your license number and license purchase receipt to office [at] act-3d.com (replace [at] with @), so my colleagues can take a look for you.

Please also don't forget to update your forum account with your Lumion license key (click here, scroll to the bottom and enter your license number). Doing so will give you access to the much wider community, topics, resources and support.

[peterm]

Thanks for registering your license Carnaggio