Author Topic: [Awaiting Reply] TENGO UNA LICENCIA ESTUDIANTIL NO PUEDO INSTALARLA  (Read 43 times)

[email protected]

    Reputation: 0
July 23, 2019, 11:13:09 am
Tengo una licencia de estudiante, me la disteis el 30/6 y no pude descargarmela, ahora lo estoy volviendo a intentar pero me dice que ha caducado

Que puedo hacer?






   


Re: TENGO UNA LICENCIA ESTUDIANTIL NO PUEDO INSTALARLA
« Reply #1 on: July 23, 2019, 12:28:32 pm »
July 23, 2019, 12:28:32 pm
Google Translate:

Quote
I have a student license, you gave it to me on 30/6 and I couldn't download it, now I am trying again but it tells me that it has expired

What I can do?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: TENGO UNA LICENCIA ESTUDIANTIL NO PUEDO INSTALARLA
« Reply #2 on: July 23, 2019, 12:33:23 pm »
July 23, 2019, 12:33:23 pm
Hi [email protected]

Your Student License Key is not showing as expired in the records I can see.

The June Getting Started with Lumion email was for the Trial product and is indeed expired.

Are you sure you tried to download it from the most recent Getting Started with Lumion email sent to you this month?

If yes, then please forward the email to us at [email protected] so we can test the download ourselves.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.