Author Topic: [Awaiting License Registration] Student to Commercial File  (Read 97 times)

foxlin

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[Awaiting License Registration] Student to Commercial File
« on: September 08, 2018, 02:05:16 am »
September 08, 2018, 02:05:16 am
Hello,

probably not the right place for this, but we have .ls8s files leftover from a student trial, and we now have a license for 8.5. problem is, it won't allow us to open the files. How do I transfer these over?

thanks
D

Re: Student to Commercial File
« Reply #1 on: September 08, 2018, 04:28:11 am »
September 08, 2018, 04:28:11 am
Hi D.

Welcome, and many thanks for buying Lumion.

To receive technical support and access the Lumion Support Center, please register your license.  See our Knowledge Base Article: How do you register your License Key and get technical support?

Then send us a quick email to [email protected] to let us know you have added your license.  You will then get access to the commercial section of the Support Center, and will not see this topic until we move it to the right place.

Thank in advance.

foxlin

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Re: [Awaiting License Registration] Student to Commercial File
« Reply #2 on: September 10, 2018, 07:45:39 pm »
September 10, 2018, 07:45:39 pm
We got a phone call this morning from tech support, which I will say was very quick since I left the message on Friday evening and was called back first thing on Monday. According to them, this is not possible for license protection reasons. This is the first time I've ever seen a student version of a software be so unfriendly to play with, but that is the companies choice as I understand it. In this case, we're actually trying to correct a mistake by an intern using a student licensed version on a professional project and we're hoping not to have to re-do a week of work to fix the mistake.

It would make more sense if I were trying to move a licensed version to a student copy, but to dissuade anyone from using a paid version is beyond my understanding. It's a floating license anyways, so there would be no reason for us to not have used our license in this scenario, other than mistakingly.

Re: [Awaiting License Registration] Student to Commercial File
« Reply #3 on: September 10, 2018, 08:09:04 pm »
September 10, 2018, 08:09:04 pm
Hi foxlin, thanks for the feedback.

For what it's worth, I totally understand where you're coming from and a couple of other users have been in the same boat in the past.

However, the functionality you're looking for does not actually exist; there is no secret/hidden functionality in Lumion that would let us convert an .LS8S Scene file made in a Student version to an .LS8 Scene file. In other words, the developers would have to implement it first.

The last time this happened, we did make the developers aware of it (e.g. when a student who had graduated bought a License Key and wanted to load their old projects in the commercial version) but there has been no changes since then as other issues that affect more users have been prioritised instead.

I realise that this isn't the answer you were hoping to get, but this is where we're at right now.

1. To soften the blow of having to redo work in the commercial version, I should mention that you can transfer the Imported Models from the Student version to the commercial version by quitting Lumion and copy-pasting the Library folder from:

\Documents\LumionStudent 8.0\Library

To:

\Documents\Lumion 8.0\Library

2. Although it's possible to copy-paste Clips from the Student version, you'd have to be extraordinarily patient to open the Student version, copy a given Clip, quit the Student version, start the commercial version and finally paste the Clip - one Clip at a time.

3. If you don't mind recreating the camera viewpoints in Photo Mode and the camera animations in Movie Mode, it might be a better use of your time to save your Effects Stacks to .LME files in Photo Mode and Movie Mode in the Student version. The .LME files can then be loaded in the commercial version once you've recreated the camera viewpoints and animations:

Knowledge Base: How do you save and load effects in Photo and Movie Mode?

While it won't magically reconstruct the Scene in its entirety, I hope these steps might help a little.

P.S. Please don't forget to register your License Key, so that you get access to the full Support Center. Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

foxlin

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Re: [Awaiting License Registration] Student to Commercial File
« Reply #4 on: September 10, 2018, 11:19:59 pm »
September 10, 2018, 11:19:59 pm
I'm going to try and save what I can, but since I won't be able to work on this for a few days anyway, I'll ask you a question here.

When you say save imported models from the library folders, does that save the material edits that have been made? Thankfully there are only a few camera angles and while they did spend a lot of time on minor adjustments to the standard filter options, and landscaping (which cannot be saved, correct?), there isn't much there we wouldn't mind doing again. The materials, however, they did get right and it would be a major pain to redo that information.

Thanks for you're responses. 1)This will be helpful in recovering what we can 2) We'll never make that mistake again.

Re: [Awaiting License Registration] Student to Commercial File
« Reply #5 on: September 11, 2018, 12:30:49 am »
September 11, 2018, 12:30:49 am
Hi foxlin

The materials are part of the files in the \Library folder Morten mentioned.

In the folder you should see up to four files, *.lib, *.mtt, *.inn, *.txx.  The MTT file is the one that stores the settings when a material is edited within Lumion.

So long as you copy all four files you should be right.

You can also make a Material Set file (Material Editor) in the Student edition, which will save a separate MTT file should you need to recover from that.

Lumion Terrain (landscape) will not be transferable, correct.  Any Imported Models of terrain/landscape can however be transferred per Mortens steps.

Sorry about the added steps.  Please add your license key to your Account.

Let us know if there's anything else we can help with.

Re: [Awaiting License Registration] Student to Commercial File
« Reply #6 on: September 11, 2018, 08:03:22 am »
September 11, 2018, 08:03:22 am
Lumion Terrain (landscape) will not be transferable, correct.

Just to clarify: it is possible to transfer the Lumion Terrain 'shape' but not the 3D Grass settings or the painted Lumion Terrain Materials .

Please see step 2.1 for more information on how to do that:

Knowledge Base: How does the terrain work?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: [Awaiting License Registration] Student to Commercial File
« Reply #7 on: September 11, 2018, 08:33:55 am »
September 11, 2018, 08:33:55 am
Yes, by saving and then importing a Heightmap only.