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Author Topic: Something's gone weird!  (Read 9980 times)

Re: Something's gone weird!
« Reply #15 on: January 26, 2012, 11:25:11 am »
January 26, 2012, 11:25:11 am
Ferry says that there are several possibilities.

1) It might be caused by the graphics card running out of memory.

This might sound odd at first if your card ships with 3Gb ram, but on the Nvidia 590 the memory is mirrored so that each of the dual-GPUs can split the workload by rendering alternating frames. In other words, the Nvidia 590 with 3Gb ram "only" has 1.5Gb ram available for a scene.

Was the scene that you were trying to render larger than previous scenes by any chance?
And did you use a lot of Movie effects?

2) Since the Nvidia 590 card uses dual-GPUs the driver software is customized to take advantage of this. Unfortunately, the non-standard driver can cause problems in 3D applications (Google "nvidia 590 problem" to see the extent of the issue).

Ferry suggests that you uninstall the current graphics card driver and installs the latest beta driver. Look for "GeForce 290.53 beta for desktop GPUs: [Windows XP, 64-bit]":
http://www.nvidia.com/Download/index.aspx?lang=en-us

3) Render the scene again, but this time try to keep an eye on it to see what happens. It is possible that the graphics card driver software crashed. This could explain why the movie file is corrupted since it might have been interrupted half way through. The size of the movie file should indicate roughly when the interruption occurred, so you'd know how long you'd need to wait for.

4) I'd also like to have a look at the test reports from OCCT (both the memory test and the stress test). Could you attach them to your next post please?
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JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #16 on: January 26, 2012, 02:46:44 pm »
January 26, 2012, 02:46:44 pm
Morten - thanks for reply - the animation ran to completion and looked fine.. will post the OCCT reports now.

Re: Something's gone weird!
« Reply #17 on: January 26, 2012, 03:02:22 pm »
January 26, 2012, 03:02:22 pm
How odd...

Unless we manage to diagnose the cause of the problem, there is a risk that it might happen again. And that's not a nice feeling, especially the night before a deadline.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #18 on: January 26, 2012, 03:02:29 pm »
January 26, 2012, 03:02:29 pm










JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #19 on: January 26, 2012, 03:03:24 pm »
January 26, 2012, 03:03:24 pm
And that's not a nice feeling, especially the night before a deadline.

Very true..

Re: Something's gone weird!
« Reply #20 on: January 26, 2012, 03:36:08 pm »
January 26, 2012, 03:36:08 pm
1) Just to return to the out-of-memory scenario, was the scene that you were trying to render larger than previous scenes by any chance?

Ie, more polygons, higher resolution textures, more movie effects etc than in other scenes?

2) Why did you have to abort the GPU stress test?
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JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #21 on: January 26, 2012, 03:42:40 pm »
January 26, 2012, 03:42:40 pm
1) _ yes it was the biggest scene I've attempted so far - trees, water, fountains etc.
2) - It crashed out - red warning screen - think my computer was just far too hot yesterday afternoon

Re: Something's gone weird!
« Reply #22 on: January 26, 2012, 03:44:09 pm »
January 26, 2012, 03:44:09 pm
You don't seem to have turned on "Error check" in the stress test either? Without this, we won't know what's causing the problem:
http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Something's gone weird!
« Reply #23 on: January 26, 2012, 04:16:03 pm »
January 26, 2012, 04:16:03 pm
Try turning on low mem mode and see what happens. This halves the resolution of the material and landscape textures. Also try some other scenes. I must say that I do not recognize the problem from the screenshot. My bet is on a memory issue.

Re: Something's gone weird!
« Reply #24 on: January 26, 2012, 10:16:10 pm »
January 26, 2012, 10:16:10 pm
As you have only just purchased the card, maybe return it and get a 580, its got 3GB so heaps more than the 1.5 as shared, and the 580 chip is just as fast as the 590 (I think), and some can be clocked to be faster.  

You mentioned your power supply, what did wattage you get in the end?  Probably need at least 850 watt for a 590.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #25 on: February 06, 2012, 06:04:10 pm »
February 06, 2012, 06:04:10 pm
Hi all -

Just an update on this situation for anyone who it may be of use to / interest to in future.

I installed the NVidia 290.53 beta drivers, and was still having trouble with Lumion textures doing strange things. Then I went in to play about with the NVidia control panel and switched from dual monitor set up to 'maximise 3d performance' set up. This instantly shut down one of my monitors, but the interesting thing is that Lumion started working fine, big mesh, lots of trees, people etc. etc.

This leads me to believe, as a few have suggested here, is that it's a memory problem with the GTX 590, specifically the way it splits the dual GPUs between the 2 screens - 1.5Gb to each screen.

It's not ideal as a fix by any means - if I want to use Lumion i need to go to the nVidia panel and shut to single monitor mode.

Maybe someone knows something about the GTX590 and it's 3d / dual monitor settings that could help me out?

Anyway, thanks for all the input and suggestions!

Re: Something's gone weird!
« Reply #26 on: February 06, 2012, 07:15:54 pm »
February 06, 2012, 07:15:54 pm
Hmm, thanks for sharing this information, James. I get the impression that there are very few 590 owners in this forum, but if you're out there, we'd be grateful if you could chime in!
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Something's gone weird!
« Reply #27 on: February 06, 2012, 09:40:58 pm »
February 06, 2012, 09:40:58 pm
Hi all -

Just an update on this situation for anyone who it may be of use to / interest to in future.

I installed the NVidia 290.53 beta drivers, and was still having trouble with Lumion textures doing strange things. Then I went in to play about with the NVidia control panel and switched from dual monitor set up to 'maximise 3d performance' set up. This instantly shut down one of my monitors, but the interesting thing is that Lumion started working fine, big mesh, lots of trees, people etc. etc.

This leads me to believe, as a few have suggested here, is that it's a memory problem with the GTX 590, specifically the way it splits the dual GPUs between the 2 screens - 1.5Gb to each screen.

It's not ideal as a fix by any means - if I want to use Lumion i need to go to the nVidia panel and shut to single monitor mode.

Maybe someone knows something about the GTX590 and it's 3d / dual monitor settings that could help me out?

Anyway, thanks for all the input and suggestions!

are you sure sli is disabled? It might work for games but not so much for pretty much else. SLI has every game hardcoded in the driver so chances it will work on a random app are very slim. Maybe you can configure SLI per app I don't realy know.

JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #28 on: February 07, 2012, 09:27:14 am »
February 07, 2012, 09:27:14 am
Hmm, thanks for sharing this information, James. I get the impression that there are very few 590 owners in this forum, but if you're out there, we'd be grateful if you could chime in!

Morten - having a read through various internet forums, it seems there's a lot of unhappy 590 owners out there!

JamesHoran

    Reputation: 5
Re: Something's gone weird!
« Reply #29 on: February 07, 2012, 09:47:38 am »
February 07, 2012, 09:47:38 am
are you sure sli is disabled? It might work for games but not so much for pretty much else. SLI has every game hardcoded in the driver so chances it will work on a random app are very slim. Maybe you can configure SLI per app I don't realy know.

Not sure either Remko - only using one card obviously so does SLI have an impact? Below is a screen shot of the NVidia control panel.