October 02, 2017, 04:30:22 pm
This is an initial insertion of a sketchup file. Renaming does not apply. Try it. Download a sketchup file from the net. Make changes to it. Save it, then insert it in to lumion. Does it look like the original or changed file.
Hello again, Dave.
The procedure you described works as expected at my end.
Have a look at this screencapture:http://recordit.co/rndQN2uAAb
Is this what you're doing? If not, could you install Recordit (http://recordit.co
) and show me what you're doing differently?
For good measure, I've also made a screencapture that shows that re-importing a model that was changed and saved again in SketchUp works as expected:http://recordit.co/t0CtcufT6G
Problem I found on original issue is that lumion cant handle large sketchup files. I reduced the size.
Thanks for letting us know.
Lumion can handle large SketchUp files without problems, provided that your PC configuration meets the requirements for the scene in question. However, if you try to import a very complex SketchUp file on a PC that only just meets the minimum system requirements
, it won't work.
As mentioned in my previous reply, we'd like to take a look at your PC configuration and investigate your report. To proceed, please click here
and follow the instructions to provide us with the requested information.
Please also follow step 5 in the article to upload the original 100MB model file (.SKP format), so we can try to replicate the crash you reported.
And lastly, please attach a diagnostics report so that we verify that your PC configuration is suitable and that all system updates are installed.Knowledge Base article: How do you attach a diagnostics report to a post?
Thanks in advance.